GSM iPhone Data Connection Update

If you're having trouble connecting your GSM-enabled iPhone to data network with our TextNow service, you may need to update your iPhone's carrier settings. Here's how!

  1. Make sure your iPhone is connected to WiFi.
  2. On your iPhone, go to your main Settings app > General > About
  3. The phone should prompt you to do a Carrier Update to version 27.2.
  4. After the update is complete, reboot your iPhone.

Once you've completed the carrier update your iPhone will connect to our TextNow service without the need for WiFi. 

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  • Avatar
    Alvie Jones

    My phone isn't promting me to any update.

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    Matthew TextNow Support

    Hi Alvie,

    Please contact an agent to troubleshoot the activation by clicking on the Chat with us button at the bottom of this page.