Caller ID for TextNow Wireless Plan Subscribers

One of our most requested features, Caller ID is now built-in to the TextNow app for all of our Wireless Plan subscribers!

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The first time you call a contact from your TextNow phone, the call will show the names you've entered on your TextNow profile for your first and last name. (They'll appear reversed to your caller, like in the example above.)

Note that if your contact already has your name and TextNow number saved in the contacts app on their phone, that local contact information will supersede the caller ID name. So, for example, if you already have your father in your phone contact as "Dad", with his TextNow number, his name will show up as "Dad" on caller ID.

Free and Premium users won't have their name sent out - instead, TextNow will try to display the city location (based on their phone number) to the person you're calling from TextNow.

For all users, the number you're calling from will now appear through caller ID as well - that's for free, Premium and Wireless Plan subscribers!

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Comments

  • Avatar
    Chase Daniels

    I'm a wireless subscriber and I test called my home phone and a iPhone and instead of showing my name it shows a city in my state that I live nowhere near. What's going on? My profile is ok

  • Avatar
    Valeria TextNow Support

    Hey Chase! Sorry about the inconvenience.

    Is this caller ID city location only occurring with those 2 phones/numbers? Or with all?

  • Avatar
    Evelyn Von Hagel

    I just got my phone, how do I connect to the internet so that I can start using my wireless plan

  • Avatar
    Evelyn Von Hagel

    where can I find help with this. If I can't get started then the phone and plan are of no use to me

  • Avatar
    Erin TextNow Support

    Hi Evelyn,

    It looks like you were able to get assistance activating your service over the weekend :) Please let us know if there's anything else you needed assistance with!

  • Avatar
    Quashun Hodges

    The main phone on this plan is not 2056070380 it's trying to make me get a another number not line

  • Avatar
    Erin TextNow Support

    Hi Quashun,

    We'll need some additional details to help you with whatever it is you need assistance with. The number you've provided belongs to the other account you'd had on your family plan. Both accounts have expired because your monthly payments weren't made. If you need more information about either of your accounts, please reach out to our chat support team so we can help clarify anything for you.