Save The Data: Connect to WiFi

Using a WiFi connection is generally preferable to using a 3G/4G connection: you'll generally have a faster and more reliable internet connection with better call quality and, most importantly, WiFi won't use up the data on your plan.

Your phone will connect to and remember many different WiFi networks. You can join your home WiFi, connect to your friends or family members' WiFi at the places you frequently visit, or search for public WiFI networks in your vicinity. (Note that public WiFi may require opening your browser to complete an additional sign-in page.) 

To join a WiFi network in your area, go to the Settings application > WiFi > and select the WiFi network name. It can also be known as the SSID (stands for Service Set Identifier), which is a fancy way of saying it's the wifi network name. 



Enter the password when it asks you for a password:


Once you’ve setup your WiFi you will see Connected under the WiFi name (Network SSID).

When connected to WiFi you will also see this wifi symbol on the notification bar across the top of your device: 

If that symbol is lit up, you're connected to wifi and your 3G/4G data is not being used. Also, the symbol will show you a quick indication of your wifi signal strength: if only one or two bars are lit up, your connection is poor. If it's all four bars, it's strong.

Next time you are in proximity of that same WiFi network you've just set up, your device will remember and connect to it automatically.

Monitor your data usage

When your device isn't connected to WiFi, it will use your plan's mobile data. Therefore, it is important to understand what is using your data when you're not connected to WiFi.

Your device has a built in data usage tracker inside the Settings app, which will help you monitor and control your data usage.

To access the data usage tracker, to go the Settings app > Data Usage. Here's a quick rundown of the options you might see on your device:

Mobile data: This will disable 3G/4G connection. Warning: if this is turned off it will prevent you from sending and receiving messages whenever you are off WiFi

Limit mobile data:  This will disable your data once you’ve reached the set limit. To set the limit simply touch and drag the red line on the graph. (We do not recommend turning this option on as TextNow does not charge data overage fees)

Alert me about data usage: This will give you a warning once you’ve reached the set data. To set the warning simply touch and drag the orange line on the graph.

Data usage cycle: This will allow you to view your past data usage history and will also let you change your data cycle.  The graph will update accordingly

To know which apps are consuming the most data, scroll down and you will see the following

If a particular application is using too much data, you may limit the application's data usage when not being used by tapping the application in question and turn on Restrict app background data

TextNow will never charge you for overages. When you exceed your plan's data limit, data access is still available at (reduced) 2G speed.

Should you require more high speed mobile data, you can upgrade your plan at any time, right here on your Wireless Account page

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  • Avatar
    kare lawson

    Iwant to know if this phone work with wifi so its not working

  • Avatar
    Erin TextNow Support

    Hi Kare,

    I'm not quite clear on what your inquiry is referring to, but our service does require Wifi or Data service to work. It looks like you're using a free TextNow account so you will be required to be connected to Wifi since you're not receiving Data from us.

  • Avatar
    Josh Gomez

    Question about 2g fair policy! It says 170mb of data used 3 or more consecutive days, what if I use 100-130mb each day of the week? Will that count towards suspension?

  • Avatar
    Valeria TextNow Support

    Hey Josh! That would not count toward suspension, as per our policy. Just beware that this would only come into effect while on the 2G network, and to keep in mind that any indication that you're using your data as a replacement for a Wi-Fi network (such as reaching 10X your data allotment within your billing cycle) can trigger a suspension as well.