How To Log Out Of All Other Devices

 

TextNow has added the ability to log out of all the other devices your account is currently logged into, right from the main menu in the TextNow app or from TextNow.com. Very useful for the times you forgot to log out of your home computer or other devices, to prevent people from using your account accidentally.

Currently, this setting is available on our Android app, as of TextNow version 5.24.1 and later, and also on your online Settings page on TextNow.com. Make sure you update your app if it's older than 5.24.1 through the Google Play Store app on your device.

Here's how to log out of all other devices:


Android

1. Open your TextNow app.

2. Tap on the main menu 3dashes.png button.

3. Tap on the Settings ic_settings_24dp-2.jpg button.

4. Tap on Account.

5. Tap on Log out of all other devices on that page. 

6. On the dialog box that comes up, tap Log Out to log out of all other devices except the device you're currently using.



Screenshot_20170828-130837.png


Online

1. Log into your account at TextNow.com.

2. Click on My Account in the top right-hand corner of the webpage.

3. Click on Settings.

4. On the Settings page, click on Security & Login.

Screen_Shot_2017-12-05_at_3.12.07_PM.png

From here, you can see the individual devices you're logged into, along with the time of log in. (That string of letters and numbers is the machine ID - a unique identifier.) To log out of one particular device or session, click on Log out next to the device you want to log out of. Otherwise, click Log out of all devices to sign out of all of them.


Help! I can't remember if I'm logged in on another device or not!

No need to worry. There's no harm in hitting the log out button on this page even if you're not actually logged into other devices.

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Comments

  • Avatar
    Play'n Oklahoma

    How do I do this for apple devices?

  • Avatar
    Erin TextNow Support

    Hi there,

    This feature is not yet available for Apple devices. If you would like us to log you out of all devices today please email community@textnow.com with your TextNow phone number and we'll take care of that for you.

  • Avatar
    Daniel McKinney

    Can you please log out of all other devices except the IPhone 7
    Daniel McKinney
    580 219 7453

  • Avatar
    Valeria TextNow Support

    Hey Daniel! That's all done :)

  • Avatar
    Daniel McKinney

    Valeria you the bomb

  • Avatar
    Veronica Loving

    Can you please log out all othe devices except for the iPhone 7
    Veronica loving
    662 262 2720

  • Avatar
    Mikasa Ackerman

    Can you log out of all devices; even if it the textnow app on an iPad ? 

    My number is :
    302-585-3805.

    Please help someone has stolen my iPad and this is very urgent. Thank you so much in advance. 

    Edited by Mikasa Ackerman
  • Avatar
    Valeria TextNow Support

    @Veronica- all done!

    @Mikasa- all done!

  • Avatar
    James Brown

    I want you to help me log out of all device
    James brown
    (213) 788-9639

  • Avatar
    Valeria TextNow Support

    Hi James! Seems as though we've been able to help you out with this already :)

  • Avatar
    D D

    Can you log me out of all devices please (708)-391-5123

  • Avatar
    Valeria TextNow Support

    Hi there! You should be able to log yourself out following the steps listed above on your Android device^

  • Avatar
    Samuel Boerkoel

    Will I be charged double if I seem to have 2phones on the same plan? (I ordered an iPhone 7 from you guys to replace my galaxy s6,) and right now they both seem to be running of the same plan because I can’t figure out how to deactivate it.

  • Avatar
    Valeria TextNow Support

    Hey Samuel! We can help you with that.

    Your iPhone 7 should be the only active phone on your account now :)

  • Avatar
    Claudia Lockett

    Can i gwt some support

  • Avatar
    Claudia Lockett

    Im very upset with your service

  • Avatar
    Jon Glover

    How do i change my plan over to my other device

  • Avatar
    Jon Glover

    Cant figure it out its pissing me off

  • Avatar
    Valeria TextNow Support

    Hi Claudia! Sorry to hear you're having issues. Our live chat support is only open until 5pm EST on weekdays. You can head over there now on textnow.com/wireless, if your issue is still ongoing :)

    @Jon- if you're trying to change it to another GSM compatible device, all you'd need to do is swap out the SIM card, download the TextNow app on the other phone, and walk through the activation steps there.
    If this is not a GSM phone, we'd need to walk through a different process, which you can do with a live chat representative on textnow.com/wireless :)

  • Avatar
    bozzy Steele

    Can i have please have my 5125667735 #

  • Avatar
    bozzy Steele

    Can i have please have my 5125667735 #

  • Avatar
    Valeria TextNow Support

    Hi there! That number has never belonged to your account. Please confirm that you are logged into the correct account/are looking for the right number

  • Avatar
    bozzy Steele

    It has belong to me probably thru my other emails mayb bozzybae89 @gmail.com

  • Avatar
    Valeria TextNow Support

    That would not be the account, either

  • Avatar
    Ron DeLashmutt

    I see you now offer5GB LTE
    Hot-spotting available for LTE devices on the CDMA network
    1499*
    *Promo price for the first month then $29.99 a month...,.,,,, my LG Volt LS740 worked as a hotspot until TN or Sprint turned it off (not happy). My original LG also had hotspot. If i increase the $2 to go fro, 3GB to 5GB, does the offer above say i can get it back???? ,I. Am frequently off the grid with no wifi for my iPAD, but LTE available. Reply by text also... ron.dl

  • Avatar
    Erin TextNow Support

    Hi Ron,

    You actually don't need to change your plan to take advantage of that feature! We recently updated our system so now any LTE devices on our CDMA network are able to use their hotspots with their high speed data so you should be good to try that out again!

  • Avatar
    Evan Aldridge

    I need help logging out of all accounts 778 769 1709

  • Avatar
    Valeria TextNow Support

    Hey Evan! You can log into your account online, and follow the steps shown in the video above (on top of this article)

    Edited by Valeria TextNow Support