How To Log Out Of All Other Devices

TextNow has added the ability to log out of all the other devices your account is currently logged into, right from the main menu in the TextNow app or from TextNow.com. Very useful for the times you forgot to log out of your home computer or other devices, to prevent people from using your account accidentally.

Currently, this setting is available on our Android app, as of TextNow version 5.24.1 and later, and also on your online Settings page on TextNow.com. Make sure you update your app if it's older than 5.24.1 through the Google Play Store app on your device.

Here's how to log out of all other devices:


Android

1. Open your TextNow app.

2. Tap on the main menu 3dashes.png button.

3. Tap on the Settings ic_settings_24dp-2.jpg button.

4. Tap on Account.

5. Tap on Log out of all other devices on that page. 

6. On the dialog box that comes up, tap Log Out to log out of all other devices except the device you're currently using.



Screenshot_20170828-130837.png


Online

1. Log into your account at TextNow.com.

2. Click on My Account in the top right-hand corner of the webpage.

3. Click on Settings.

4. On the Settings page, click on Security & Login.

Screen_Shot_2017-12-05_at_3.12.07_PM.png

From here, you can see the individual devices you're logged into, along with the time of log in. (That string of letters and numbers is the machine ID - a unique identifier.) To log out of one particular device or session, click on Log out next to the device you want to log out of. Otherwise, click Log out of all devices to sign out of all of them.


Help! I can't remember if I'm logged in on another device or not!

No need to worry. There's no harm in hitting the log out button on this page even if you're not actually logged into other devices.

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Comments

  • Avatar
    Play'n Oklahoma

    How do I do this for apple devices?

  • Avatar
    Erin TextNow Support

    Hi there,

    This feature is not yet available for Apple devices. If you would like us to log you out of all devices today please email community@textnow.com with your TextNow phone number and we'll take care of that for you.

  • Avatar
    Daniel McKinney

    Can you please log out of all other devices except the IPhone 7
    Daniel McKinney
    580 219 7453

  • Avatar
    Valeria TextNow Support

    Hey Daniel! That's all done :)

  • Avatar
    Daniel McKinney

    Valeria you the bomb

  • Avatar
    Veronica Loving

    Can you please log out all othe devices except for the iPhone 7
    Veronica loving
    662 262 2720

  • Avatar
    Mikasa Ackerman

    Can you log out of all devices; even if it the textnow app on an iPad ? 

    My number is :
    302-585-3805.

    Please help someone has stolen my iPad and this is very urgent. Thank you so much in advance. 

    Edited by Mikasa Ackerman
  • Avatar
    Valeria TextNow Support

    @Veronica- all done!

    @Mikasa- all done!

  • Avatar
    James Brown

    I want you to help me log out of all device
    James brown
    (213) 788-9639

  • Avatar
    Valeria TextNow Support

    Hi James! Seems as though we've been able to help you out with this already :)

  • Avatar
    D D

    Can you log me out of all devices please (708)-391-5123

  • Avatar
    Valeria TextNow Support

    Hi there! You should be able to log yourself out following the steps listed above on your Android device^

  • Avatar
    Samuel Boerkoel

    Will I be charged double if I seem to have 2phones on the same plan? (I ordered an iPhone 7 from you guys to replace my galaxy s6,) and right now they both seem to be running of the same plan because I can’t figure out how to deactivate it.

  • Avatar
    Valeria TextNow Support

    Hey Samuel! We can help you with that.

    Your iPhone 7 should be the only active phone on your account now :)