How To Use TextNow On Your Desktop

TextNow has recently redesigned our downloadable desktop app, now available in the Windows Store and Apple's App Store, or from our Downloads page. Here's a quick guide to the app and how to use it:

If you've created a TextNow account, you can log into your account from the app directly. Otherwise, create a new account and the app will ask you for an area code and assign you a number in that area code. Once you're logged in, you'll see this:

Screen_Shot_2017-11-09_at_3.53.21_PM.png

As the conveniently-placed arrow indicates, you can start messaging right away by clicking on the icon with the pencil, exactly where the arrow is pointing. What you may not know is you can also use the desktop app to place calls, directly from your desktop or laptop!

Click on the dial-pad icon, to the left of the new message icon, to bring up the dial pad:

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If you're calling another TextNow user, you can type in their username instead of the number if you like. Otherwise, you can type in any US or Canadian number and call them, absolutely free!

You'll notice on the left-hand side there's a blue menu. Hover your mouse over that menu to pop it out, like this:

Screen_Shot_2017-08-30_at_10.22.31_AM.png

Let's go through the settings step-by-step:

Download Free App: Links to our downloads page where you can grab free downloadable versions of TextNow for Android and iOS.

Phones & Plans: Link to our Phones & Plans page, for the latest deals from TextNow.

Settings: The Settings page for the downloadable app. Here's what you can do in each section:

Settings > Account: View your phone number, edit the first and last name on your account, edit your email address associated with your account, and resend an email validation.

Settings > Password: You can change your password here.

Settings > Notifications: Setting for your desktop notifications to play a sound when receiving a text, or pop up a message on your desktop when receiving a text. You can also set the app to email you when you have a text.

Settings > Messaging: Add a signature to your messages.

Settings > Calling: Choose whether to send missed calls over the app to voicemail, and view your blocked numbers.

Settings > Security & Login: See which devices you're currently logged into on your account, and remotely log out if you wish.

Help: A collection of useful links and resources.

Help > Support: Link to our Support page, with help articles, tip & tricks and a community forum.

Help > About: Link to our TextNow corporate page, if you want to find out more about us as a company.

Help > International Rates: Link to our international long distance rates page. 

Help > Engineering Blog: Link to our Engineering blog, where you can find out more about the technology that drives TextNow.

Help > Terms Of Use: Link to our Terms Of Use page, with details on our end-user service agreement.

Help > Privacy Policy: Link to our Privacy Policy.

Help > 2G Fair Use Policy: Link to our 2G Fair Use document, with details on how our unlimited 2G policy.

Log Out: Click here to log out of the app.

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Comments

  • Avatar
    Sonny Rampelli

    How do I send broadcast messages separate on desktop?

  • Avatar
    Valeria TextNow Support

    Hey Sonny! Unfortunately, we don't have the broadcast messaging feature on the browser at the moment, only on Android

  • Avatar
    Teresa Gregg

    Does te t. Ow ha

    Does txt now have access point next gene

  • Avatar
    Erin TextNow Support

    Hi Teresa,

    We'll need some clarification to help with your inquiry. Please let us know exactly what it is you're wanting to know.

  • Avatar
    Jordan b

    URGENT!!! Since you changed your app, I can no longer access my account using Facebook. I have been using the Facebook access ever since I created my account, so I don't have a clue what email address I used. So I am unable to get into my account. When I use the Facebook button, which is available on my old app, it simply closes down Textnow. Or it redirects me to use my email. I have been using this number for a couple of years, and I use it for business. With your change of the app, I can no longer communicate with my customers. Please help! My number is 587-773-0582. You can contact me with this number. Thank you.

  • Avatar
    Raph Ael

    Can I also receive calls and text on this, what I assume is a free phone?

  • Avatar
    Valeria TextNow Support

    Hey @Jordan- if this is occurring on your Android app, I'd recommend to clear it by uninstalling and reinstalling it.

    @Raph- while we don't provide free phones, you can certainly use your TextNow account for both receiving and making calls and texts alike :)

  • Avatar
    Chrissy Sias

    I need help. My text now number is (616) 303-0701. I need to talk to an actual person. I cannot find anywhere saying chat with us and everytime i make a request i get the same email telling me to go back to online and the number is automated also telling me to go online. So this is my final attempt to get ahold of someone. I want to use affirm and buy the samsung s7. But everytime i put all my info in and click confirm it says something went wrong contact customer servise. Please help!

  • Avatar
    Valeria TextNow Support

    Hey Chrissy! Apologies for the inconvenience. We've attempted to call you yesterday, but were only able to leave a voicemail.

    Please reach out to our live chat support team, available between 10am-5:30pm EST for further assistance with getting your order placed!

  • Avatar
    James Florio

    can i receive calls on the desktop app? will it ring as long as the app is open?

    windows

  • Avatar
    Valeria TextNow Support

    Hey James, you absolutely can!

  • Avatar
    Meet Surti

    When I try calling using my data, the other party cannot hear or nor can I hear them. The call goes through but neither party can hear each other. When I use private WiFi it works fine, but for the last couple of days, my private data is unable to make calls.

  • Avatar
    Erin TextNow Support

    Hey there,

    Can you please reach out to our chat support team so we can do some testing and troubleshooting with you to help get to the bottom of this? We'll be available in the bottom corner of this page from 10am-5:30pm EST.