Group Messaging with TextNow

What's group messaging?

Group messaging is a way to have more than one person involved in your Conversations. With TextNow, you can add one or more people to the same message thread and talk to all of them together. Here's how!

Starting a Group Message:

Starting a group message is the same on both the TextNow Android and iOS app, and on our web and desktop versions. For simplicity, we're showing you the Android version in these examples:

First step is to start a new text message. You can enter a contact's phone number, TextNow username if they're a TextNow customer, or name or nickname from your contacts stored on your device, as seen below.

Group Management

Each person in the group has access to some group management options. TextNow users can access options through the Options button in the top right-hand corner, like this:

 Screen_Shot_2018-08-07_at_3.13.03_PM.png
 

Mute notifications will mute the notifications for this specific group chat. Your other notifications will remain as they are.

Members shows you the current people in the group. 

Open floating chat will open the group message inside a floating chat bubble, so you can access it from any page on your device. 

Set Wallpaper will set the background wallpaper for this group chat. 

Add shortcut will add a shortcut to your device's home screen to allow you to jump right from that screen to the group message.

Export conversation will export the current group conversation to a .txt file, email or other app on your device. 

Block number will block the group message from appearing on your phone. You can leave the group entirely by blocking the number, and then deleting the conversation from your device. 


 

Help! I can't change the group name!

At the moment, group names can only be changed by TextNow users on the iOS platform. 

Help! Group messaging doesn't seem to be working on my device!

Some Android phones may need to have group messaging turned on in their native Messaging apps. On your device, look for an app called Messages, and tap on the Advanced section of the settings menu. You should find a toggle for group messages there, which need to be turned on. Consult your phone's documentation for more information.

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Comments

  • Avatar
    Jayla Wood

    Um I did #invite and their number butttttt I don't think it worked

  • Avatar
    Valeria TextNow Support

    Hey Jayla! They would need to accept the invitation to join the group.

    If you can confirm that they never received the message, please reach out to our live chat support so we can test this out further :)

  • Avatar
    Suzy Lipke

    I need to know if my Samsung galaxy note edge is released can I use a text now SIM card in it?

  • Avatar
    Suzy Lipke

    I need to know if my Samsung galaxy note edge is released can I use a text now SIM card in it?

  • Avatar
    Valeria TextNow Support

    Hey Suzy! We can certainly take a look at the compatibility of your Samsung device with our service. Please head over to our live chat support with the IMEI number ready, so we can help you out further :)

  • Avatar
    Ki Xiong

    I want to know how to join a group chat! Please tell me ASAP please. I would appreciate it!

  • Avatar
    Erin TextNow Support

    Hi Ki,

    It is likely that you are not able to be added to an existing group chat, this will depend on the platform that the chat is occurring in though. Either way, to be added to an existing group a current member will have to add you, or you will have to start a brand new chat group.

  • Avatar
    Jayden H

    Hi, So my friend who doesn't have the textnow app added me to a group chat with her friends. Why are the messages they send not sending in a group, but directly to me as a single message?

  • Avatar
    Valeria TextNow Support

    Hey Jayden! Group messaging as a whole is a bit more complicated across carriers. It is not supported by most SMS plans, and since our service is purely VoIP-based, it will not function as expected when added to a group from a non TextNow, cellular user.

    In order to enjoy the full experience of group messaging, you as the TextNow user would have to be the one initiating the group. That way, all the messages will come in to that group, and be sent normally across all numbers.

    Edited by Valeria TextNow Support