Verification With TextNow

TextNow accepts verification messages via short code from third-party apps and services.

Some apps and services can be selective with the wireless numbers they accept. If you're having trouble receiving verification from any app or service, contact their customer support to request your TextNow number be added manually to your account with them.


Help! I can't get WhatsApp to recognize my TextNow number!

Please contact WhatsApp directly to ask them to add your number manually to your account. The WhatsApp support department can be reached at support@whatsapp.com


Help! I can't get Uber to recognize my TextNow number!

For Uber, please refer to our more in-depth article here if you're having trouble using Uber with your TextNow number. 

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Comments

  • Avatar
    Yuderki Garabito

    Nececito otra área.814

  • Avatar
    Erin TextNow Support

    Hi Yuderki,

    If you need an 814 area code, you can request that when you create your account. Or if you already have a number, you can request a new number. If you're not able to get an 814 area code that would mean we don't have any of those numbers available at this time so you will need to request a different number.

    Edited by Erin TextNow Support
  • Avatar
    Alex Menjivar

    Compre un crédito de $5.00 y no puedo usarlo no me deja hacer llamadas internacionales

  • Avatar
    Erin TextNow Support

    Hola, parece que solo tienes créditos de llamadas internacionales de $ 0.14 en tu cuenta. Cualquier otro crédito que haya comprado ya ha sido utilizado. Si necesita más ayuda con sus llamadas internacionales, comuníquese con nuestro equipo de soporte de chat.

  • Avatar
    Tammy Rocheleau

    I need to speak with a representative please 870-710-7980

  • Avatar
    Tammy Rocheleau

    I need to speak with a representative please 870-710-7980

  • Avatar
    Valeria TextNow Support

    Hi Tammy! You are welcome to reach out to our live chat support on textnow.com/wireless starting tomorrow at 9am EST

  • Avatar
    Kathalena Thompkins

    Where do I find the imb number

  • Avatar
    Valeria TextNow Support

    Hi there! It seems as though you were able to speak with a live representative to switch your phone numbers.

    If you are actually looking to switch phones altogether, and are referring to the MEID/IMEI number, you can find it through your settings:

    1. Open up your phone's settings
    2. Tap on "About/About Phone"
    3. Tap on "Status"

  • Avatar
    Alle Bruna (310)

    What about facebook?? Facebook ask for the company name to add my phone number for verification

  • Avatar
    Valeria TextNow Support

    Hi Alle! We can't guarantee that any verification codes would be available with your TextNow number at this point in time.

  • Avatar
    Angela Gribble

    I ported my old number into TextNow. I pay my monthly service to use out of the Free app. My question is. I have an iPhone and was wanting to know 1. Since the iOS update has there been a lit of problems with the phone glitching so much you can barley use it? Also I can’t hardly hear anyone that is on the other line and they always complain that the can’t hear me and speaker phone is even worse. Lastly...how can I get my phone number I ported in to be the one the app uses as my number so like my iMessages can go to my number and not the one listed my TextNow. And how can I get verifications sent to my phone. Thanks

  • Avatar
    Valeria TextNow Support

    Hi Angela! Thanks for reaching out.

    1. With the latest iOS update, I do know that there have been several glitches, however, that is something that would have to be handled through Apple's support.
    2. With regards to the volume, would you be able to try to clear the TextNow app by uninstalling it and reinstalling it?
    3. Lastly, since we're technically a VoIP third-party app on your phone, we can't assign your number to the MDN of your phone (the hardwired phone number you see in your settings). That number you have there is a proxy number that we use on the back-end.
    Verification codes should be able to be sent to your TextNow number, but please note that not all systems/apps recognize our numbers for verification purposes. In those cases, it is best to contact them directly for assistance with placing your number on their exemption list.

  • Avatar
    Aaron Aldama

    I need to speak with a representative, I have tried textnow phone number and it just suggest me to go online. I need to speak with a representative please.

  • Avatar
    Erin TextNow Support

    HI Aaron,

    We will need some clarification regarding what you need assistance with. Please let us know what we can help you with, or reach out to our chat support team during regular business hours for help.

  • Avatar
    Lynette Powell

    Hello I need to speak to someone about getting a phone and will my credit card info be safe. I don't want to be be online talking.i want to hear from someone and Christopher said that he would call and discuss my account and getting phone no help . what going on

  • Avatar
    Valeria TextNow Support

    Hey Lynette! Our sincerest apologies for that. Our team will be reaching out today to discuss your order :)

  • Avatar
    melissa marsh

    I was on the support all day I sent pictures and everything but did not get a response back

  • Avatar
    Valeria TextNow Support

    Hey Melissa! Sorry to hear that, as I'm not quite sure what your immediate issue is that you were trying to get assistance with.

    Would you be able to email me at community@textnow.com with more information?

  • Avatar
    Linda Will

    Please help me to recover my old phone number that is 13234264339 because I used it to register my online wallet and i'm use this number for my Local business, Please back my number then i'll buy this number