Tracking Your TextNow Phone Order

On our website, sign into your account, click on My Account and then click on My Account.

You'll see your order along with the current status:


Processing: We received your order and are getting it ready.

Shipped: Your order has been picked up by UPS and is heading your way. 

Delivered: Your order has been delivered to the address you provided.

When we have a delivery estimate from UPS, you'll see it on your Account page.

If you receive message that your order is currently under review, check your email for a message from the TextNow team for further information. 

Note: Tracking is only available for PHONE orders, not SIM cards.

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