On our website, sign into your account, click on My Account and then click on My Account.
You'll see your order along with the current status:
Processing: We received your order and are getting it ready.
Shipped: Your order has been picked up by UPS and is heading your way.
Delivered: Your order has been delivered to the address you provided.
When we have a delivery estimate from UPS, you'll see it on your Account page.
If you receive message that your order is currently under review, check your email for a message from the TextNow team for further information.
Note: Tracking is only available for PHONE orders, not SIM cards.