Alcatel, Sharp and ZTE Manuals & Quick Start Guides

Lost or misplaced your phone's user manual, or just want a digital copy? Don't worry, you can download the manuals here!

Use the links below to download the manual for your device: 

 

Alcatel OneTouch Elevate Manual English
Alcatel OneTouch Elevate Quick Start Guide English
Coolpad (Basic Android) English
Sharp Aquos English
ZTE Warp Sequent English
Was this article helpful?
1 out of 5 found this helpful
Have more questions? Submit a request

Comments

  • Avatar
    dan roberts

    How to enable phone calling from the web,

  • Avatar
    Dejan Kosanovic

    @Dan

    Thanks for using TextNow! When you access www.textnow.com and log in with your user name and password, make sure to allow the browser to use the devices speaker and microphone (if prompted). After that you should see "Enable calling" at the top left.

    Hope this helps!

  • Avatar
    Black Dragon

    My new TextNow Phone (after having it for just less than a month) was stolen a wk ago..so how do i go about gettin another free phone?

  • Avatar
    Eric TextNow Support

    Hi. Sorry to hear your phone was stolen. No need to worry however, as we definitely have replacement options for you. I've just sent you an email with the details. Let me know if this helps. Eric.

  • Avatar
    Derick Degnan

    does the Moto E have the talk to text feature on the device

  • Avatar
    TextNow .

    Hi Derick,

    Good news both the Moto X and the Moto E have a talk to text feature built in. The talk to text feature is powered by Google and in most cases is activated by long pressing the mic button on the keyboard whenever you want to enable the feature. Let me know if you have any issues or concerns. Kevin.

  • Avatar
    Donald Ward

    I just laid for an upgrade. I haven't received an email yet. Is it on the way? And can I get a manual other than quick start guide via download?

  • Avatar
    Kevin TextNow Support

    Hi, Donald:

    Thanks for your order! We've received your order and it should be shipping out to you a little later today. (You can check your order status on your My Account page right here on www.textnow.com.)

    The phone manufacturer websites will have more detailed manuals for your device.

  • Avatar
    BROOKE M

    Where do I find the email for TextNow so I can see my emails in TextNow.i don't know where to go to find my TextNow emails.

  • Avatar
    Kevin TextNow Support

    HI, Brooke:

    Thanks for contacting TextNow Support!

    TextNow is a calling and messaging app, and doesn't have a separate email component. There's an email address associated with your account in case we need to contact you via email (and for account validation). There's also an address known as a "texting address" assoicated with your account, which is your username @ textnow.me - any messages sent to that address will appear in your normal messages panel in the TextNow app.

    Hope that helps!

  • Avatar
    stacey nichols

    I have a moto e and my sims card no longer working in it I have ordered upgrade galaxy prevail and will receive it tomorrow by ups. Will the galaxy come with own sims card or will it require the one currently installed to my moto e

  • Avatar
    Kevin TextNow Support

    Hi, Stacey:

    That's a great question! Your Prevail 2 will come with it's own SIM card, and you do not need to transfer your old SIM card to it.

  • Avatar
    Grim Blackhart

    So if I get the 13.99$ plan with unlimited 2g data.. What does that mean?? And can I call and text and get on the internet without WiFi? And with 2g what things can I do online? Can I install games, download music, watch videos, etc. Online? Also do I absolutely have to pay with a credit cards? What are the other payment methods? What credit cards are accepted? Thanks!

  • Avatar
    Kevin TextNow Support

    Hi, Grim:

    Thanks for your interest in TextNow!

    The $13.99 Short plan is for 100MB of high-speed data over Sprint's 3G/4G network. Once you go over that cap, your connection will switch to 2G while on Sprint (wifi speeds are unaffected). That means you'll always be connected for calling, texting and light internet usage.

    The smartphones we sell are full featured smartphones from popular manufacturers like LG and Samsung, and you can download any application onto them that is compatible with the version of Android installed on the phone.

    We accept all major credit cards, debit cards, and prepaid debit/credit cards.

    Hope that helps!

  • Avatar
    rayjr garcia

    I got a replacement sim card

  • Avatar
    rayjr garcia

    How do i active my new sim card

  • Avatar
    Valeria TextNow Support

    Hi Ray!

    If you are still needing help with the activation of your sim card, please contact us so we may assist you with that! You may hope on with one of our chat agents for quick and resolute help :)

  • Avatar
    jessica pagan

    Como puedo llamar privado

  • Avatar
    jessica pagan

    Como puedo llamar privado

  • Avatar
    Taylor TextNow Support

    Hola Jessica,

    ¿Puede enviarnos un correo electrónico con más información a orders@textnow.com?

  • Avatar
    Penny Stanfill

    How to unlock phone to start using text now, already have the Sims card and it asks for unlock code

  • Avatar
    Valeria TextNow Support

    Hey Penny! That would indicate that the device itself is not carrier-unlocked. In order to use it, please contact your previous carrier in order to receive the unlock code, so this phone can be activated with us :)

  • Avatar
    Jayla James

    I really need to get my old textfree number back..it says it is no longer activated but I be been using it

  • Avatar
    Erin TextNow Support

    Hi Jayla,

    I have taken a look at your account and it appears as though the account was dormant from the time the number was reassigned on April 30 until today. I'm afraid that the number has since been reassigned to another TextNow user and it is not currently available to be assigned back to your account.

  • Avatar
    Melody morris

    I cant send a picture from a proxy browser of a prepaid card or my id i tried dont work using proxy browser and I ordered a moto E its been taken off my card and 2 months of service when u gonna send my phone i was guaranteed 48 hour delivery Saturday but its now Thursday night

  • Avatar
    Erin TextNow Support

    Hi Melody,

    I have taken a look at your order and see that there has been a slight delay in the shipping, which you should have received an email about when the order was placed. I will follow up with more details through your email address, so please keep an eye out for that and you can reply to us further there. Thanks!

  • Avatar
    Nat Bos

    My son locked my phone with a password and I can't get in how do I get in the phone

  • Avatar
    Valeria TextNow Support

    Hey Nat! I'm sorry to hear that, as we don't have access to the password. You would either have to ask your son to unlock it (and remove it afterward), or you can factory reset the phone (externally) to be able to bypass it.

    If you need help with resetting your phone, you can check out this tutorial. Just don't forget to re-download the TextNow app from the PlayStore after the reboot!

    Edited by Valeria TextNow Support
  • Avatar
    Darren Reyna

    I have an old Alcatel phone. Can I use it with TextNow?

  • Avatar
    Valeria TextNow Support

    Hey Darren! That will depend on the compatibility of the phone.

    I would please recommend that you reach out to one of our live chat representatives on textnow.com/wireless with your phone ready for further assistance :)