Bringing Your Own Device

Thanks for your interest in TextNow! 

To try TextNow for free and unlimited use over wifi, head on over to our Downloads page and download the version for your platform.

With the TextNow free version, you can call and text to any number in the US or Canada as often as you want, completely unlimited, along with unlimited incoming calls and texts! With the free app you also have the option of purchasing Premium features like call forwarding and ad removal, and you can add money to your account balance to call internationally over wifi.

How can I activate a device with TextNow?

If you want to use TextNow without the need for wifi, we offer a number of choices. If you're looking for an affordable cell phone and plan, check out the latest on our Phones & Plans page. 

If you have your own compatible device from Sprint, Boost or Virgin Mobile, we can activate your current phone with TextNow.

And if you have a CDMA or GSM-enabled device, we now offer TextNow SIM cards to use your device with our service. You can order a SIM card for your device here!

Are there any differences between my own device and a TextNow device?

We always recommend purchasing one of our affordably priced devices on our Phones & Plans page. The devices you purchase from us will have superior call quality, no dropped calls moving in-and-out of WiFi, and will be able to utilize cellular 2G networks. There's no software installation necessary as our phones ship with the TextNow app pre-installed, and texting and calling is fully integrated with all factory-installed applications. And our new and refurbished models come with a one-year warranty!

If I purchase a phone from you can I use the SIM card that came with the phone in another device?

If your phone is a CDMA device and it's compatible with the SIM card type of your TextNow phone, there's a chance we can use your new device with your existing TextNow service. Please contact us at TextNow support for more help and information. 

If it's a GSM device, or a device that is not compatible with your SIM card type, you can purchase the correct SIM card from us by clicking here


Quick links

Activate a Sprint device

Shop for TextNow Wireless devices

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Comments

  • Avatar
    Jon AKA Powder

    I got a new dual sim unlocked phone for my wife for Christmas. The manufacturers company name is BLU. Do I just need to purchase a sim from TextNow first then call to activate her phone?

  • Avatar
    Valeria TextNow Support

    Hi Jon,

    Thanks for contacting TextNow Support! As long as the device is truly carrier unlocked, and is an Android, then it should be as simple as purchasing the sim card, inserting it and following the on- screen prompts for the rest of the activation!

    Should you have any issues, please refer to our sim card activation tutorials here 

    Edited by Valeria TextNow Support
  • Avatar
    TONYS WIFE

    I'm looking to get mine switched over to text now how does the billing work will I have to pay for the first month or what

  • Avatar
    Tawny, TextNow Support

    Hi there,

    Thanks for your interest in TextNow! If you want to activate your own device, the first month is on us! During your activation process, it will allow you to add your billing information and set up automated billing from your credit card. If you would like to read more information on how our billing works, here is the helpful article to read over: https://supportwireless.textnow.com/hc/en-us/articles/211164663-How-Does-Billing-Work-

    Hope that helped! :)

    Edited by Tawny, TextNow Support
  • Avatar
    Crystal Gonzales

    How do I set up my phone I'm confused. I payed for a SIM and I payed for service now I can't set it up how do I do It????

  • Avatar
    Tawny, TextNow Support

    Hi Crystal,

    I'm sorry to hear about the troubles you're having. If it helps, you could watch our helpful tutorial videos on our sim card activation. Here is the link : https://supportwireless.textnow.com/hc/en-us/articles/216440363-Video-Tutorials

    If you need further assistance, feel free to contact our chat agent (found bottom right hand of the screen)!

  • Avatar
    JDasheana Marie

    I bought a sim and its on ghe way can i have my first mo now since my phone is compatible and already set up with the app?

  • Avatar
    Erin TextNow Support

    Hi JDasheana,

    I'm afraid you won't be able to activate your device until you receive your sim card, since that is required for the data service to start!

    But if you need any help activating your service once you receive the sim card, you can let us know by speaking to one of our live chat agents :)

  • Avatar
    J G

    I have a questio. My account was suspended for not using it I suppose and I was wondering if I could activate it back. And if so can I activate my galaxy on5 unlocked with the sim card im using?

  • Avatar
    Valeria TextNow Support

    Good morning!

    I'm afraid that I could not find your wireless account with us in order to confirm the suspension. Please respond back to my email in order to determine the best course of action for your account!

    Thanks in advance :)

  • Avatar
    Ambrea Hobbs

    I have a metro pcs phone will it work if i purchase a sim card for text now

  • Avatar
    Valeria TextNow Support

    Hi Ambrea,

    Thanks for your interest in joining us! As long as your device is carrier-unlocked, and GSM compatible, you should be able to activate it with one of our sim cards.

    Please let us know if you have any more questions, and/or concerns :)

  • Avatar
    Kelly Butler

    Can any of the iPhones be used on textnow?

  • Avatar
    Kristopher TextNow Support

    Hey Kelly,

    If you're looking to activate an iPhone with TextNow you'll need to make sure it can run iOS 8 or later (iPhone 4s is the earliest version of the iPhone that would be compatible with iOS 8) and you would need to ensure the device is unlocked.

    I hope this helps!

  • Avatar
    Ian Cox

    Hey I have a CDMA style phone that doesn't use a sim card, I was wondering if I would be able to activate it on TextNow ?

  • Avatar
    Valeria TextNow Support

    Hey Ian, that's a great question! As long as it's a Sprint device, it will most likely be eligible to be activated here.

    Otherwise, please contact us with the MEID (or IMEI) number, so we may run the check for you :)

    Edited by Valeria TextNow Support
  • Avatar
    Jessica Little

    hi was just curious if I refer a friend and they already have a text now ready device but no account of their own yet do we still qualify for the free month plus the $20 referal bonus? if they buy the $5 sim card?

  • Avatar
    Valentina TextNow Support

    Hey Jessica,

    Thank you for the interest in TextNow's referral program!

    As long as they use the referral code from your TextNow app to sign up, you will both get the $20 account credit for the SIM purchase!

    Let us know if you have any further questions or concerns about the service.

  • Avatar
    Wes Craven

    My phone broke. His can I switch my account to new phone

  • Avatar
    Valeria TextNow Support

    Hey Wes,

    I'm sorry to hear about your phone! If you have another compatible Sprint device, you can actually activate it following the steps here ! Otherwise, please speak with one of our live chat representatives to help you figure out the eligibility of your device!

    Edited by Valeria TextNow Support
  • Avatar
    Angela Devoe

    I have an at&t Kyocera can I use that as well

  • Avatar
    Tawny, TextNow Support

    Hi Angela,

    Thanks for your interest in TextNow!

    I have sent a follow-up email to the one on your account. Please reply accordingly and we can see if you device can activate with us! :)

  • Avatar
    Karii Money

    Is the website the only way to purchase a textnow sim card?

  • Avatar
    Erin TextNow Support

    Good morning Karii,

    TextNow is an online vendor, so any purchases you'd like to make would need to be made online through our website. You can use debit or credit cards for purchases (prepaid as well), but if you need help with that you can reach out to one of our live chat agents that can be found in the bottom right corner of this page during our business hours :)

    Edited by Erin TextNow Support
  • Avatar
    L J

    if i bring my own phone can i use the text now service for callz and texts without needing wifi? or do i have to have wifi even if i bring my own device??

  • Avatar
    Erin TextNow Support

    Hi L J,

    If your own device is compatible with our service you can activate it with one of our data plans, that will allow you to use the phone off of Wifi wherever you have data coverage! I would recommend taking a look at this support article that explains the features you will have access to if you bring your own device :)

    Edited by Erin TextNow Support
  • Avatar
    Penny Lopez

    I just lost my phone and need to stop my service on my phone. I am planning on getting another phone just not sure Wich phone I want. This is my sister's phone I am using right now. My number is different. What should I do.

  • Avatar
    Erin TextNow Support

    Hi Valerie,

    If you would like to put your service on hold until you decide which device you'd like to order as a replacement, please reach out to our live chat support so they can help you with that :)

    The chat support portal can be found in the bottom right corner of this page until 9pm EST today!

  • Avatar
    Nate Dyer

    I have a AT&T unlocked phone . I recieved my text now sin card but I can't seem to activate it

  • Avatar
    Valeria TextNow Support

    Hey Nate! Sorry to hear of your activation issues. We can't find out too much about the possible reasons for this without being able to look up your phone's information manually, so I'd recommend that you reach out to one of our live chat representatives so we can test this out in more detail :)