Joining TextNow Wireless

About TextNow Wireless

TextNow's technology makes wireless service ultra-affordable! Our customers can enjoy wireless service at a fraction of the cost of wireless service from traditional phone companies without compromising quality and coverage. Please note that TextNow Wireless is only available in the US.

Our Phones

No matter what your budget is, we've got the perfect phone for you. We offer a wide range of phones from certified refurbished to brand-new devices in a variety of prices. And all our new and refurbished models come with a 1-year warranty!

To see more about our phones and plans, head on over to Phones & Plans page!

Using Your Own Device

If you have a compatible phone we can use with TextNow, you can activate it here with any of our plans! We'll check to make sure your phone is compatible and free for use before we charge you, so if you're unsure if your phone can be used, it's safe to enter your phone's information.

We also have SIM cards you can purchase for your existing CDMA or GSM device. Click Buy Now on this link to find the card that's right for your phone!

Our Plans

All of our plans include:

  • Unlimited texting to the USA & Canada
  • Unlimited calling to the USA & Canada
  • Visual voicemail
  • Call forwarding
  • 4G and 3G data (limit varies depending on plan)
  • Unlimited data at 2G speed
  • Ability to use your phone # on any computer & tablet

The only difference between plans is the amount of data available at 4G and 3G speed. After the data limit is exceeded for the billing cycle, data access is still available at 2G speed, which is fast enough for apps and services like email and Facebook messaging.

We're also pleased to offer Family Plans! You can add up to ten additional lines, all managed under your account. Find out more here!

For more information, check out our Frequently Asked Questions Support page!

Coverage

In addition to getting full coverage when on WiFi, TextNow Wireless offers nationwide data coverage when WiFi is not available. Our CDMA coverage is provided by Sprint, and we've partnered with a national GSM network to provide coverage for GSM devices.

To check the coverage map for your area, for both CDMA and GSM, head over to our SIM card page and click on View coverage map under Nationwide Coverage.

Phone Number

With TextNow Wireless, you have the option to:

  • Use your existing TextNow number
  • Get a new phone # from any area code
  • Port in a phone number from another phone company

To use your existing TextNow phone number, login with your existing TextNow account to purchase a device and a plan from us.

To get a new phone #, simply sign up for a new TextNow account when purchasing a device and a plan from us.

To port-in an existing phone number, select the option I would like to transfer an existing phone number from another carrier during the checkout process.

Welcome to TextNow!

Was this article helpful?
35 out of 56 found this helpful
Have more questions? Submit a request

Comments

  • Avatar
    Marcy Coull
    I'm in Canada and trying to purchase a phone and plan...help?!?!
  • Avatar
    Kevin TextNow Support
    @ Marcy: Thanks for your interest in TextNow! I'm afraid we're not available in Canada yet, but we're hoping to bring service to Canada soon. Keep checking our website for any announcements!
  • Avatar
    Becky Silvia

    If I get a text now plan can I use my phone without wifi

  • Avatar
    Kevin TextNow Support

    Hi, Becky!

    Absolutely! When you don't have wifi, you'll be able to use your phone through nationwide CDMA and GSM data networks. You can find out some more answers to that and other frequently asked questions here: https://supportwireless.textnow.com/hc/en-us/articles/204901765-Frequently-Asked-Questions-Extended-

    Edited by Kevin TextNow Support
  • Avatar
    Oma Hampton

    Hello. I've been looking on the site, but so far nothing on how much activation would cost so I can get started. Does anyone know how much the activation fee is? TIA

  • Avatar
    Kevin TextNow Support

    Hi, Oma!

    I'm pleased to say that we don't have any activation fees or cancellation fees - we don't even charge taxes!

    If you activate a phone you already have from Sprint, Boost or Virgin Mobile on our site, the only charge is the first month of the plan you choose.

  • Avatar
    Oma Hampton

    Thank you for answering so quickly, Kevin. That's pretty awesome. So if I purchase a phone through TextNow, I just pay the first month of the plan and the cost of the phone?

  • Avatar
    Kevin TextNow Support

    @ Oma:

    That's absolutely correct! In fact, at the moment, we're not even charging for shipping, so literally you would only pay for the phone and the first month of your plan.

  • Avatar
    Oma Hampton

    Wow! That's amazing. I'm shopping now. Thanks again.

  • Avatar
    Alisha Mays

    How long does it take to receive your phone after placing your order?

  • Avatar
    Kevin TextNow Support

    Hi, Alisha!

    That's a great question. UPS will ship your phone within two business days of placing your order. If you ordered today, for example, you'll receive your phone this upcoming Tuesday.

  • Avatar
    Alfredo Osti

    Are your servers located in Canada or the US?

  • Avatar
    Kevin TextNow Support

    Hi, Alfredo:

    Thanks for contacting TextNow!

    That's a little bit of a complicated question, as TextNow uses cloud computing technologies in order to provide the most affordable service we can.

    As a business, we are located in Canada, but we service the United States market exclusively for our cell phone service. The free version of the app is usable in Canada and the US.

  • Avatar
    Stacy Hicks

    I joined Textnow Wireless and for some reason my calls and text still only work through WiFi. How can I resolve this?

  • Avatar
    TextNow .

    Hi Stacy,

    Thanks for reaching out to TextNow Wireless support. In this case it's always a good starting point to ensure mobile data is turned on so the TextNow app can work off of the WiFi. In order to best assist you, I have gone ahead and sent you an email to the one we have on file.

    Looking forward to assisting you!

  • Avatar
    Brandi Lyn

    Can I only use the phone if I have WiFi ?

  • Avatar
    Kevin TextNow Support

    HI, Brandi:

    Our TextNow phones and plans can be used with and without wifi. When wifi is available, our phones will use that connection to save on your data plan; when wifi is not available, your phone will use a 3G/4G data network. You can find out more here at www.textnow.com/wireless

    Edited by Kevin TextNow Support
  • Avatar
    Frank Underwood

    How do I change my phone # ?

  • Avatar
    Kevin TextNow Support

    HI, Frank!

    You can see our Support article on how to change your number here: https://supportwireless.textnow.com/hc/en-us/articles/204901715-Changing-Your-Number

    Edited by Kevin TextNow Support
  • Avatar
    Andrew Hawes

    Does textnow use wi-fi VoIP when they say the phone uses wi-fi?

  • Avatar
    Kevin TextNow Support

    Hi, Andrew:

    That's a great question! Over wifi our phones do utilize a VoIP connection; while off wifi we have a unique blend of VoIP (via 3G/4G data networks) and traditional cell signals.

    Edited by Kevin TextNow Support
  • Avatar
    Lilly Slusser

    How do I buy a plan and how do I know if my phone is compatible

  • Avatar
    Kirat M

    Hi Lilly,

    Thanks for contacting TextNow Support! If you go to textnow.com/wireless, you will see an option that states activate your device in the top right. This is where you can purchase a plan and see if your device is compatible.

  • Avatar
    Cristy Sorrells Dillard

    Can you please tell me how the plan works? Do you send a Sim card with the phone?

  • Avatar
    Angela Freeman

    I have a Samsung Galaxy Core Prime phone I want to know if I purchased any plan will it work if I'm not around someplace that doesn't have WiFi

  • Avatar
    Kirat M

    @ Cristy - All of our phones ship out with SIM cards. TextNow phones will use Wi-Fi when available and if there is no Wi-Fi, they use 3G/4G data networks.

    @ Angela - I'd be more than happy to check to see if your phone is compatible, keep an eye out for an e-mail so we can continue this conversation!

  • Avatar
    Mark Ryan

    Just withdrew funds to my bank and gonna order this week hopefully before the sale ends otherwise i wont be able to afford it

  • Avatar
    Kevin TextNow Support

    Hi, Mark:

    Thanks for your interest in TextNow! Just a quick note to say that even if you miss this sale, we're planning on having more sales as both Black Friday and the holiday season approaches, so keep checking www.textnow.com/wireless for the latest in phones and plans!

  • Avatar
    Meranda Stevenson

    If i purchase a textnow phone and do the $13.99 plan do i still have to have wifi or can i use it without wifi

  • Avatar
    Kevin TextNow Support

    Hi, Meranda!

    You can absolutely call without wifi - that's what the plan is for! When wifi is unavailable, you'll use 3G/4G data networks for calling and texting. You can find out more at www.textnow.com/wireless.

    Edited by Kevin TextNow Support