Joining TextNow Wireless

About TextNow Wireless

TextNow's technology makes wireless service ultra-affordable! Our customers can enjoy wireless service at a fraction of the cost of wireless service from traditional phone companies without compromising quality and coverage.

Our Phones

No matter what your budget is, we've got the perfect phone for you. We offer a wide range of phones from certified refurbished to brand-new devices in a variety of prices. And all our new and refurbished models come with a 1-year warranty!

To see more about our phones and plans, head on over to Phones & Plans page!

Using Your Own Device

If you have a compatible phone we can use with TextNow, you can activate it here with any of our plans! We'll check to make sure your phone is compatible and free for use before we charge you, so if you're unsure if your phone can be used, it's safe to enter your phone's information.

We also have SIM cards you can purchase for your existing CDMA or GSM device. Click Buy Now on this link to find the card that's right for your phone!

Our Plans

All of our plans include:

  • Unlimited texting to the USA & Canada
  • Unlimited calling to the USA & Canada
  • Visual voicemail
  • Call forwarding
  • 4G and 3G data (limit varies depending on plan)
  • Unlimited data at 2G speed
  • Ability to use your phone # on any computer & tablet

The only difference between plans is the amount of data available at 4G and 3G speed. After the data limit is exceeded for the billing cycle, data access is still available at 2G speed, which is fast enough for apps and services like email and Facebook messaging.

We're also pleased to offer Family Plans! You can add up to ten additional lines, all managed under your account. Find out more here!

For more information, check out our Frequently Asked Questions Support page!

Coverage

In addition to getting full coverage when on WiFi, TextNow Wireless offers nationwide data coverage when WiFi is not available. Our CDMA coverage is provided by Sprint, and we've partnered with a national GSM network to provide coverage for GSM devices.

To check the coverage map for your area, for both CDMA and GSM, head over to our SIM card page and click on View coverage map under Nationwide Coverage.

Phone Number

With TextNow Wireless, you have the option to:

  • Use your existing TextNow number
  • Get a new phone # from any area code
  • Port in a phone number from another phone company

To use your existing TextNow phone number, login with your existing TextNow account to purchase a device and a plan from us.

To get a new phone #, simply sign up for a new TextNow account when purchasing a device and a plan from us.

To port-in an existing phone number, select the option I would like to transfer an existing phone number from another carrier during the checkout process.

Welcome to TextNow!

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Comments

  • Avatar
    Tim Bolger

    I just ordered one of your phones/service,and tried to port my number from another carrier during the checkout process. My service/carrier is through a provider called Iwireless through a grocery chain called Kroger. Through that service I don't have an actual account number( or can't access that info) But during your initial porting process at checkout, you asked for an account number...I simply provided my number and a pin to access my account with their service...HELP! I would really like to have the number ported bynthe time I receive the phone on monday,. Thanks

  • Avatar
    Kevin TextNow Support
    @ Tim: Thanks for your post! Every phone number will have an account number associated with it, even iWireless. You'll have to contact iWireless to find out your account number, as we're unfortunately unable to port a number without it. I've also edited your post to remove the personal information you posted. Check your email for a follow-up from me on porting.
  • Avatar
    Kathy Stirling
    If I port a phone number in to use, will the phone still show a different proxy sprint number then the one I ported in?
  • Avatar
    Kevin TextNow Support
    @ Kathy: That's a great question! Your phone will absolutely show a proxy number, and it will be different from the number you port in. A good way to think about it is that a number ported in is ported to your TextNow account, not a specific phone or handset.
  • Avatar
    Kathy Stirling
    Thank you for your help Kevin.
  • Avatar
    Kathy Stirling
    Last question, Will I lose my textnow phone number if I am on a paid textnow plan and do not text that much?
  • Avatar
    Kevin TextNow Support
    @ Kathy: No, paid accounts have the number locked to their accounts. Numbers only get recycled on free TextNow accounts.
  • Avatar
    Gio Fern
    I just purchased a plan a device via the app, received a message stating order was placed and right after received a message saying I had to send a picture of my ID and credit card. I don't feel comfortable in doing that, what other options do I have, called sprint and spoke to a sales rep who stated when you purchase a line and device via their online or automated service that is not a requirement, so kinda confused on why you guys require that additional info. Thanks in advance for any help with this.
  • Avatar
    Kevin TextNow Support
    @ Gio: Sorry for the late reply, and sorry about the confusion over your order! According to my system, your phone was delivered to you yesterday (Wednesday, Jan 27th), so I hope you're enjoying your phone and service!
  • Avatar
    Marcy Coull
    I'm in Canada and trying to purchase a phone and plan...help?!?!
  • Avatar
    Kevin TextNow Support
    @ Marcy: Thanks for your interest in TextNow! I'm afraid we're not available in Canada yet, but we're hoping to bring service to Canada soon. Keep checking our website for any announcements!
  • Avatar
    James Fernandez

    I ordered the s6 yesterday (2/12/16) at around 9:05 pm and it's Saturday (2/13/16) and I have yet to receive the email with the tracking number how long is it going to take to ship?

  • Avatar
    Kevin TextNow Support

    @ James:

    Thanks for your order! We're still waiting on some verification from you, so please check your email for a message from our fraud department and reply back to it.

  • Avatar
    Carmela Gathers

    I have the text now app and I've made calls b4 however I'm trying to place a call now n its saying no network connection however I'm on WiFi..and then when ppl call me its not ringing it's only alerting me that I missed the call what do I do...I checked ringers and my WiFi connection

  • Avatar
    Kevin TextNow Support

    @ Carmela:

    Thanks for contacting TextNow Support!

    Your first step is to make sure your TextNow app is up-to-date, which you can update via the Play Store app on your device.

    You can also try these steps to force-close the app and clear your cache and data:

    1. Open the Settings app.
    2. Tap on Apps.
    3. You'll be under a heading labeled Downloaded, swipe over to All.
    4. This is a massive, alphabetically sorted list. Look for TextNow towards the bottom of the list.
    5. Tap on that, and then inside the App Info screen we need to tap on Clear Cache**, then Clear Data, and finally, Force Stop. (Say OK to all the warning messages).

    Edited by Kevin TextNow Support
  • Avatar
    Nae Monopoly R

    I have an text now phone but i want to switch over to my sprint s6 can i just switch the sims without calling you all?

  • Avatar
    Kevin TextNow Support

    @ Nae:

    Thanks for your support of TextNow!

    Due to our proprietary technology with TextNow phones and service, I'm afraid it's not quite as simple as swapping SIM cards to a different phone - essentially, we have to activate your S6 phone on our back end in order for you to be able to use it.

    Edited by Kevin TextNow Support
  • Avatar
    Becky Silvia

    If I get a text now plan can I use my phone without wifi

  • Avatar
    Kevin TextNow Support

    Hi, Becky!

    Absolutely! When you don't have wifi, you'll be able to use your phone through nationwide CDMA and GSM data networks. You can find out some more answers to that and other frequently asked questions here: https://supportwireless.textnow.com/hc/en-us/articles/204901765-Frequently-Asked-Questions-Extended-

    Edited by Kevin TextNow Support
  • Avatar
    Oma Hampton

    Hello. I've been looking on the site, but so far nothing on how much activation would cost so I can get started. Does anyone know how much the activation fee is? TIA

  • Avatar
    Kevin TextNow Support

    Hi, Oma!

    I'm pleased to say that we don't have any activation fees or cancellation fees - we don't even charge taxes!

    If you activate a phone you already have from Sprint, Boost or Virgin Mobile on our site, the only charge is the first month of the plan you choose.

  • Avatar
    Oma Hampton

    Thank you for answering so quickly, Kevin. That's pretty awesome. So if I purchase a phone through TextNow, I just pay the first month of the plan and the cost of the phone?

  • Avatar
    Kevin TextNow Support

    @ Oma:

    That's absolutely correct! In fact, at the moment, we're not even charging for shipping, so literally you would only pay for the phone and the first month of your plan.

  • Avatar
    Oma Hampton

    Wow! That's amazing. I'm shopping now. Thanks again.

  • Avatar
    Alisha Mays

    How long does it take to receive your phone after placing your order?

  • Avatar
    Kevin TextNow Support

    Hi, Alisha!

    That's a great question. UPS will ship your phone within two business days of placing your order. If you ordered today, for example, you'll receive your phone this upcoming Tuesday.

  • Avatar
    Cassandra Richards

    What would I need to do to use my galaxy note5? It's a sprint phone

  • Avatar
    Eric TextNow Support

    Hi Cassandra. Thanks for reaching out and inquiring. If you head to our main page at TextNow.com and click on Activate Your Device in the upper-right, our website will let you know if you're Galaxy Note is compatible with our network.

    If you have any doubts, just shoot me an email at orders@Textnow.com and I'll be glad to run some manual compatibility tests for you.

    Talk to you soon.
    Eric

  • Avatar
    Bobbie Layton

    How do I find out if there are Sprint Towers where I live? In other words will your phones work here. Also I am planning on getting the Moto e does it have the Gorilla Glass?

  • Avatar
    Kevin TextNow Support

    Hi, Bobbie:

    Those are two great questions!

    1. You can check your coverage map over at coverage. sprint.com. Enter an address, click on the Data tab and then use the drop-down menu to see your 3G and 4G coverage.

    2. The Moto E does indeed have Gorilla Glass!