What's included with my TextNow plan?
Calling within the US & Canada is unlimited and included in your monthly service plan from TextNow Wireless.
Can I call other countries?
TextNow is pleased to say that we now support international calling! For more information on the rates to different countries, or to look up a specific country, please visit our international calling page.
How can I purchase credit for international calls?
You can add money through the TextNow app to make international calls, or earn credits towards international credit!
Online: Sign into your TextNow account on our home page and click on My Account, and then click on My Wireless Account. From there, click on Manage Payment, and click on Add Money.
In the app: Tap on the main menu button and tap on Account Balance. From there, tap on Add Money and choose the amount you'd like to add to your international calling credit. We will charge the credit card you have on file for the amount immediately.
Earn credit: Tap on the main menu button and tap on Account Balance. Tap on Account Credit and then tap on Earn money for your account to watch videos, answer surveys or install apps to earn money towards your international calling credit.
How much does it cost to call internationally?
When you dial to an international number while using TextNow, we'll show you how much it will cost per minute as you dial. Once you hit the call button, as soon as the call is connected, we will start deducting this rate from your balance each minute the call is connected.
Some countries have multiple rates for specific areas or types of calls (for example, to a mobile phone versus a land line). Be sure to look up the rate to the specific number you are calling and make sure it's ok before you start your call.
Help! I purchased credits accidentally! Can I get a refund?
As in-app purchases go through either the Google Play Store (for Android users) or Apple's App Store (for IOS users), you'll need to contact the Play Store or the App Store respectively for refunds.
You can find out more about how to get refunds from Google Play Store in-app purchases here.
For IOS users, click here for help on getting refunds from the App Store.