We’re sorry to hear your device is missing!
Please contact TextNow Support and we can mark your device as being lost or stolen, to prevent others from activating your device.
You can reach us by email at firstname.lastname@example.org, or by speaking with one of our chat agents on this (or any other) Support page. Our chat agents are available during regular Support hours: Monday to Friday 9am-10pm, and Saturday and Sunday 9am-5pm, Eastern Standard Time.
If you are interested in getting a replacement instead, you can purchase another device by logging into your account at www.textnow.com and clicking on the Phones & Plans page. During the check-out process, there will be an option to replace your device.