Referral Program

What Is The Referral Program?

Glad you asked! If you refer a new customer to TextNow to sign up for a TextNow phone plan, we will credit both you and the person you referred $20.00 to your account balance. That $20 can be used towards future monthly service fees or phone plan upgrades.

How Does It Work?

Open your TextNow app and click on the main menu button . Your main menu panel should slide open.
Tap on Refer A Friend, and it will take you to the referral page.

Tap on either Invite By Text or Invite By Email, and we'll send the referral link to your friend or family member.

 

When does the money get credited?

When the person you referred purchases a phone or signs up for a plan, we will credit both you and the person you referred at the end of the purchase. You'll get a notification from TextNow saying that the person you referred has used the link.

For SIM card purchases, we will credit you and your referral when they activate the SIM card on the TextNow service. You'll get a push notification that they've used your link, and your friend or family member you referred will also see a banner notification as well. 

Referral credit is not given for gift card purchases. It is only for phone, plan and SIM card purchases.

Help! I don't see the Refer A Friend selection on my main menu!

The Refer A Friend main menu selection is only available on Android TextNow versions 4.38.0 and later. If you don't see it on yours, and you have a phone plan with us, update your app to the latest version. Currently, the Refer A Friend feature is only available in the Android versions.

Also note that the referral selection will only be seen by existing TextNow phone plan subscribers. Free accounts will not have the referral section. 

 

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Comments

  • Avatar
    Danny Copas

    Activate my phone

  • Avatar
    Kevin TextNow Support

    Hi, Danny,

    Your device is set-up to run through the activation process when you first power it up. Once you connect to WiFi and sign in to your TextNow account the phone will complete a hands free activation automatically. If you wish to activate your own phone, please head to https://www.textnow.com/wireless and select "Your Own Phone". It will then walk you through the process of activating your own device with TextNow.

    Edited by Kevin TextNow Support
  • Avatar
    Justin Fritz

    Can't get battery in it and other can't activate either phone

  • Avatar
    Kevin TextNow Support

    Hi, Justin:

    Thanks for contacting TextNow Support! You're correct in that your Moto E does not have a removable battery; if you're having trouble with your phone, or would like to swap service to another phone, please contact us at TextNow Support: 1-888-250-5255, Mon-Fri 9am-9pm, Sat-Sun 9am-5pm EST.

    You can also contact us via chat on this (and all other) Support window, or drop me an email to orders@textnow.com.

    We look forward to hearing from you!

  • Avatar
    Jennifer Griffin

    When will my new phone be shipped. I lost my old one and ordered and new one on the same day and my phone still hasn't been shipped.

  • Avatar
    Valeria TextNow Support

    Hi Jennifer!

    Thank you for your most recent order with TextNow! Due to the weekend, your device is scheduled to be shipped out later this afternoon, and delivered by Wednesday!

    You can track your order status on your My Account page online at www.textnow.com. Sign into your account and click on your My Account page - your order status banner will be at the top of that page, along with a link to your UPS tracking information when available.

  • Avatar
    Michelle Webre

    My cousin Used my referral link to sign up but it's not showing anything 

  • Avatar
    Valeria TextNow Support

    Hi Michelle,

    For your security, I have edited the personal information provided in your post, and responded back to your email with further information!

  • Avatar
    Sam Blain

    I have the same question as Michelle Webre... please instruct me as to what to do to correct the issue... thanks!!!

  • Avatar
    Valeria TextNow Support

    Hi Sam,

    In order to assist you further, please contact us at orders@textnow.com with both your information and the other party's (that you referred) so we may investigate in more detail!

  • Avatar
    null null

    Do you offer monthly payment plan s in order to obtain a new phone

  • Avatar
    Taylor TextNow Support

    Hi there,

    TextNow is a prepaid service without contracts, therefore we do not offer monthly payment plans for our phones. Once you buy a TextNow device, it is yours to keep right away. :)

  • Avatar
    Jamie Phillips

    Jerrod Weaver 

  • Avatar
    Will TextNow Support

    Hey Jamie,

    I see Isadora sent you an email today regarding your inquiry on referral credits!

    Please respond with the account information there to protect your privacy and we will be happy to assist you there.

    Edited by Will TextNow Support
  • Avatar
    Ryan A

    I'm wondering why I can't refer a friend. It doesn't give the option to refer a friend like shown above. Is this not available any longer?

  • Avatar
    Justin Guest

    Hey there Ryan,

    If you are trying to do that on the account indicated here, it would not be available.

    The Refer A Friend main menu selection is only available on Android TextNow versions 4.38.0 and later. If you don't see it on yours, and you have a phone plan with us, update your app to the latest version. Currently, the Refer A Friend feature is only available in the Android versions.

    Also note that the referral selection will only be seen by existing TextNow phone plan subscribers. Free accounts will not have the referral section.

  • Avatar
    Kathy Clawson

    Ok so i reffered several people one of witch attempted to purchas a phone through you guys he said they are makeing him buy the phone and pay first month when first month supose be free he didnt have enough so canceled anither had a old sim card he putchased from someone he tried activeating this aging wanting to much y cant they just purchase the phone to get reffurals

  • Avatar
    Kathy Clawson

    Ok so i reffered several people one of witch attempted to purchas a phone through you guys he said they are makeing him buy the phone and pay first month when first month supose be free he didnt have enough so canceled anither had a old sim card he putchased from someone he tried activeating this aging wanting to much y cant they just purchase the phone to get reffurals

  • Avatar
    Erin TextNow Support

    Hi Kathy,

    Thanks for your interest in our referral program!

    It looks like you have not yet activated your account with one of our monthly data plans, and this would be an issue for our referral program. Your account will have to be activated before you're able to send a referral link to your friends to use, all the details can be found in the support article above, if your account is not active with a plan you will not have the referral link option in your TextNow app.

    The person you are referring will have to place their order and activate their service for the first month initially, and then you will both receive your $20 credits that can be used towards future monthly payments and International Long Distance calling.

    Please note that the first month of service will only be free if they are activating a phone they already have with one of our sim cards. They would still have to pay the $5 for the sim card, but then after that they will be able to test out the service for free for the first month!

    If you have any other questions, they can be directed to us at orders@textnow.com :)

    Edited by Erin TextNow Support