How To Purchase A Device

Thank you for your interest in TextNow Wireless!

TextNow Wireless includes 4G and 3G data, as well as unlimited 2G data, so you can use your device even off of WiFi. We offer a range of devices with a variety of prices to fit your budget, and all of our phones (new and refurbished) come with a 1-year warranty! And we also offer SIM cards, so you can use TextNow on an existing CDMA or GSM device.

Purchasing A Device

To purchase a device, just go to our Phones & Plans page and click on your favourite device. You can also choose upgrade and device-replacement options if you have previously purchased a phone from us.

To purchase a SIM card, click Buy Now on our SIM card product page to determine the right card for your device!

Payment Method

We currently only accept credit, debit, and pre-paid debit cards for a device purchase.

However, you can use cash or PIN codes to pay for your subscription. You can read this article for more information on this method of payment. Please note that at least one credit or debit card must be assigned to your TextNow account at all times.

All phone purchases come with a plan, and are not available for purchase without a plan. 

Was this article helpful?
3 out of 7 found this helpful
Have more questions? Submit a request

Comments

  • Avatar
    Mildred DelMooro

    Hi 👋 I bought a one vanilla card and currently have 249 and the total of the purchase was 248.98 Samsung 6 wit the tall deal, it just won't g

  • Avatar
    Mildred DelMooro

    Go through, can ya process it for me?

  • Avatar
    Kevin TextNow Support

    Hello:

    Thanks for contacting TextNow Support!

    I'm afraid I don't see any order placed under your username. Please contact me at orders@textnow.com with the username or email address you ordered your phone with and I can see if the order completed.

  • Avatar
    Tommy Hamilton

    It will not allow me to upgrade my device. The phone I bought(Moto E) isn't satisfying anymore. I'd like to get another one, but when I went to purchase the Pokemon Go compatible device it said to contact customer service.

  • Avatar
    J C

    Do any of the phones work with a att service

  • Avatar
    Michelle Willison

    For the person with the vanilla card, read the fine print before u blame the phone company. Each transaction is 50cents and must have ur total plus 50 cents

  • Avatar
    Kevin TextNow Support

    @Tommy:

    If you've had your phone for under four months, you can upgrade your phone via a different process. Please contact us at TextNow Support at the number you see below and we can go over your replacement options!

  • Avatar
    Kevin TextNow Support

    @ J C:

    We're only able to use a handful of devices from AT&T, unfortunately: The iPhone 6 series, the iPad Air 2, the iPad Mini 3, and the Nexus 5 and 6. Any other AT&T device will not be compatible with TextNow.

  • Avatar
    Chris Francis

    Do you know when you will be getting anymore aquos crystals in?

  • Avatar
    Kevin TextNow Support

    Hi, Chris:

    I'm afraid I do not know when, or if, we will be getting in more Aquos phones. You can check here for our latest phones and plans: www.textnow.com/wireless

    Edited by Kevin TextNow Support
  • Avatar
    Gustavo Garcia

    I really want the sharp aquos crystal phone can u tell me when more will come

  • Avatar
    TextNow .

    Hello Gustavo:

    As it turns out we are not to sure when, or if, we will be getting in more Aquos phones. You can check here for our latest phones and plans: www.textnow.com/wireless

  • Avatar
    Peyton Kuhn

    Will the Sharp Aquos Crystal phone be available again, before the sale date of 9/7 ends? I'd really like to purchase that phone for my son.... thank you

  • Avatar
    Kirat M

    Hi Peyton,

    Thanks for contacting TextNow Support. At the moment, we are not sure when we will be getting more Aquos phones. If we get any in stock, we will update our website right away at www.textnow.com/wireless

  • Avatar
    Gustavo Garcia

    I really want the sharp aquos crystal phone can u tell me when more will come i have waited a week plz tell me i want one

  • Avatar
    Kevin TextNow Support

    Hi, Gustavo:

    Thanks for your interest in TextNow! I'm afraid I do not know if or when we will be getting in more Sharp Aquos phones, but you can keep checking www.textnow.com/wireless for our latest in phone and plans!

  • Avatar
    null null

    hi. i really like the Sharp Aquos phone and would like to know whether there is an area within your website which will alert me via text on when it arrives so i can purchase it, along with service. i would rather have that done instead of checking the website each day.

  • Avatar
    Kevin TextNow Support

    Hi:

    Thanks for your interest in TextNow!

    We unfortunately do not have any functionality built into our website for inventory alerts. At the moment, the only option is to keep checking www.textnow.com/wireless for the latest in phones and plans.

    I will pass your suggestion along to our web development team, though, and we thank you for the suggestion!

  • Avatar
    Jesse Lee

    I have been trying to replace my certified refurbished device for about a week now and it tells me I can request and purchase a new device on my account or I can get a new line and have two operating at the same time. Ummm no thanks, just need the one half working device. And when I try to check out it tells me to contact customer care for replacement devices on the same line and when I contact them, they tell me to go to the phones and plans page, buy the phone I want and make sure to check "upgrading or replacing" device and when I do that, it tells me to contact customer care and then I throw phone into orbit..... help, anyone? No replies to my email either smh

  • Avatar
    Kirat M

    Hi Jesse:

    Thanks for contacting TextNow Support! I see that you were able to get in touch earlier today and place an order for a new phone. Please let me know if you have any further questions or concerns!

  • Avatar
    Cho Cho

    I order a phone from text now it haven't sent send me the item yet I receive a message and it ask me to sent me my photo ID and a photo of a card what do u guys need tat for

  • Avatar
    Kevin TextNow Support

    Hi, Cho:

    Thanks for contacting TextNow Support!

    According to my billing system, some of the card information you entered for the card did not validate and it was flagged by our fraud prevention software, meaning we will need additional verification for your order. Please reply back to that email, or give us a call at the number provided in the email, and we can release your order!

    Edited by Kevin TextNow Support
  • Avatar
    Tonya Thompson

    Do you know if you will be getting the LG Volt in before the sale ends tomorrow? I want to buy a phone and plan tomorrow.

  • Avatar
    Kevin TextNow Support

    Hi, Tonya:

    I unfortunately do not know when or if we will be getting more stock of our phones. We're constantly on the hunt for affordable devices to sell for use with TextNow, and as soon as we have new stock available we post it to www.textnow.com/wireless, so keep checking our Phone page for the latest offers!

  • Avatar
    Steven D McGlothlin

    If I purchase an upgrade phone now, am I still able to use my current device until the new one arrives and is activated, or is the new device activated instantly and my current device stops working immediately?

  • Avatar
    Kevin TextNow Support

    Hi, Steven:

    That's an excellent question!

    If you currently have a TextNow device (or a device you've brought over to use with TextNow), and you order a replacement, your old phone is active until you log into TextNow on your new phone. Your messages, call history and phone number will all transfer over to the new device automatically.

    In other words, you can use your old device until you're ready to use the new one.

    Hope that helps!

    Edited by Kevin TextNow Support
  • Avatar
    Yessra Sankari

    I am trying to upgrade to another phone and the website won't allow me to purchase the new phone

  • Avatar
    Erin TextNow Support

    Hi Yessra,

    Thanks for contacting TextNow Support! Because you placed an order recently you are not yet eligible for another discounted device order. However you can speak to a live chat agent on this page and they can let you know what options you may have.

    We'll speak to you soon!

  • Avatar
    Danielle Laporte

    How can i upgrade my phone that i have through textnow i have one but sèen another i like better

  • Avatar
    Valeria TextNow Support

    Hey Danielle!

    Thank you for your interest in a new TextNow phone. I have sent you an email to go over your upgrade options with you :)

    Please let me know if you have are having issues with finding the email!