Augmented Reality (AR) Settings for Sharp Aquos & Pokemon Go

While the Sharp Aquos does support the Pokemon Go game, the Aquos does not come with an internal gyroscope and is unable to support the Augmented Reality setting for Pokemon Go. Pokemon Go will work with the AR setting turned off, and the game will pop up a warning explaining it will only support the non-AR version. 

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    Doude Cfn

    Hello, can anyone help me please with the hotspot on Samsung s3 isnt working

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    Kevin TextNow Support

    Hi, Doude:

    Thanks for your post!

    According to my system, your S3 is activated on our back-end for using the hotspot. We don't officially support hotspot on our phones, but if you send us an email to with your account details (username and the MEID number of the Galaxy you're using), we can offer some further troubleshooting ideas.

    You can also chat with one of our chat agents here on our Support pages during our chat hours: Monday to Friday 9am-9pm, and Saturday and Sunday 9am-4pm, Eastern Standard Time.

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    Illona Stewart

    Pokemon go doesn't work hasn't since October 5 got my phone in August and now upgraded just this past week still no Pokemon go have tried everything I could find and still no.

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    Erin TextNow Support

    Hi Illona,

    Niantic has been releasing new versions of Pokemon Go that are no longer compatible with most of our devices. Unfortunately the new Moto G 3rd Gen that you ordered is one of those phones that is not compatible with the Pokemon Go application.

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    Amy Morales

    Hi i tried to add money for internationl calling it took the payment but the money does not appear on my account

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    Taylor TextNow Support

    Hi Amy,

    Purchases for international credits usually take a few hours to show up so they can be screened for any fraudulent charges. If you still don't see the credit on your account by this afternoon send us a screenshot of the Playstore or App Store receipt to so we can get this taken care of asap. :)

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    Littlebrowneyes None

    My. Cool pad phone won't take. & upload photos &. Save them

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    Erin TextNow Support

    Hi there,

    We'll need a bit more information to find out what's happening when you try to take a photo and determine what may be causing you trouble. Please note that photos taken through your Camera application will be saved automatically to your photo gallery in your phone, if for any reason you cannot find your photos there, please reach out to our live chat support team so we can assist you.