Any users of any of our TextNow plans should not be seeing ads on their TextNow app. Ads should only be seen by users of the free app only.
If you have a paid TextNow subscription, and you're seeing ads on your account, chances are very high you're just logged into the incorrect account.
1. Go to your main menu page of TextNow and tap on the Settings icon.
2. Tap on Log Out.
3. Once you're logged out, sign back into the account with your TextNow plan activated on it.