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Wont let me buy new phone

 I'm trying to upgrade my current phone to the next generation, but it cfontinues to not allow me to. Ive been able to do it in the past.

Thanks

Sameil Kurosaki

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Hi Sameil,

Thanks for your question! 

I've taken a look at your account and sent you a follow-up email to the address on file about your request for purchasing an upgrade. Please reply there to proceed with your order. :) 

Taylor TextNow Support 0 votes
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IT would not let me buy a new phone, the textnow phone iI had broke so now I want to buy a new one with the same number but it wont let me.

Moica Jean-Pierre 0 votes
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Hey Moica, 

Thanks for getting in touch. I've sent you an email to the address we have on file regarding your order inquiry. Please respond back to me there! 

Kristopher TextNow Support 0 votes
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I need to upgrade my phone but it wont let me because I recently purchased one but I just shattered the screen so thus I need an upgrade.

Rachel Klickner 0 votes
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Hi Rachel,

Sorry to hear your phone's been broken! We will need to help you place a new order, so you can reach out to us through our live chat support for help with that. The chat portal can be found in the bottom right corner of this page until 9pm EST today!

Erin TextNow Support 0 votes
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