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TextNow Does not ring, but says missed call.

TextNow does not ring, yet shows I missed an incoming call. This is not all the time, just every now and then. Will it do that, for numbers blocked by other people as spammers?

 

After researching the number, it is a spammer number.

Scott Brousseau

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Hey Scott, 

Thanks for reaching out. 

It sounds like you're having an issue with the application as our system is not designed to block spammers in that way. If you have manually blocked a number on your account you will not receive a call from them at all, so this is likely not what is happening. 

I'd advise refreshing the app and making sure it's fully up to date. If you need any help with that I've included step by step instructions below.

How to Clear the TextNow App and Data

How to Update the TextNow App

If you have any other questions or concerns don't hesitate to get back in touch.

Kristopher TextNow Support 0 votes
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Is the Moto E the 1st or 2nd gen version and with that phone, the SIM card and service plus shipping...what is the approximate cost to get up and running. Also, what cell towers do you currently buy your Text Now service from?

Jo Jo Harbison 0 votes
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Hi Jo Jo,

We are selling the Moto E 2nd Gen device, and all of our phones come with the required SIM card. Our prices include shipping and applicable fees and taxes, so you'll only pay the price that is advertised for the phone plus your first month's service - which will vary in price depending on the plan you choose.

Data service for our TextNow devices does run over the Sprint network. You can check coverage in your location here before you make your purchase if you'd like :)

Erin TextNow Support 0 votes
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