2 followers Follow

Replacement phone- ASAP

I've continuously experienced problems with my Samsung galaxy s6 charging and was told to reset and delete user data. Idk what I did but I went to recovery and it says "no OS installed!" l tried calling and was on hold for about 40 minutes, I've emailed you, I've sent a request and this is absolutely ridiculous. Every phone I get from you there's a problem and it's never solved. I just got this phone in July and I want to use my warranty to get a replacement phone. I wish I could afford a different service provider because this has been awful and nothing but disappointing.

Adrianna N

Please sign in to leave a comment.

1 comment


Hi Adrianna, 

Thanks for contacting TextNow Support! Sorry to hear about your device issues, and it appears as though you were able to receive flashing instructions by one of our representatives. 

Please let us know should those fail! 

Valeria TextNow Support 0 votes
Comment actions Permalink