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Warranty replacement

My phone is less than 6 months old. I'm experiencing horrible reception on incoming and outgoing calls. I cannot hear the person on the other end 50-70% of the time. My calls don't go through, I get a message I'm being transferred to an external operator to take my credit card info. When my account is still active, then It will take 2-3 tries before I'll finally connect normally. I would like a replacement phone. What info. Do u need from me.

William Ford

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Hi William, 

I'm sorry to hear about these issues! For more extensive troubleshooting, I have followed up with you through your original email, and please feel free to respond there with an update on your phone! 

Valeria TextNow Support 0 votes
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I'm having same trouble with my phone plus I can't get it to charge either it seems like if I leave it plugged in for more than a few min it dies quicker . I can't get it to receive calls half time or messages or it will drop the calls with no warning can barely hear people sometimes on other end unless I have it on speaker then it gets statically at times what do I need to do to get it replaced

Amy Marie Padgett 0 votes
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Hey Amy! I'm afraid that you will also need to test this out with one of our live chat support representatives between 10am-5:30pm EST for further assistance!

Valeria TextNow Support 0 votes
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