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Not getting the code

I am unable to use the provided number to get a code. I cannot receive sms nor a phone call from Viber to get the code I require because I cant verify myself. Why is this number blocked for me? Will you please add Viber to an exemption list.

michael pysh

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Hey Michael,

Some providers do not recognize our numbers for verifying accounts. We try very hard to work with these companies to allow you to receive these verification codes, but it really comes down to the other application. 

You may be able to use other messaging apps on your phone, but please be advised that this can cause issues with the service and it may not work correctly. If you contact Viber, they may be able to have them put you on the exemption list. 

Zach TextNow Support 0 votes
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I am trying to get a code sent to me from my Google account n they were suppose to msg my TextNow # and I never got any code or msgs!!! Getting upset :(

Carolyn Watson 0 votes
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Hey Carolyn! Sorry to hear about that. Since our numbers are virtual as opposed to traditional, they are not all recognized by apps like Google for verification purposes. 

We do apologize for the inconvenience, as there isn't much we can do from our end, and encourage you to contact Google support for further assistance!

Valeria TextNow Support 0 votes
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plz help code dosen coming plz cell me i request may text now 4 days not be working

touseef jan 0 votes
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Hi Touseef,

Please check out our support article for details on receiving verification messages. You will want to contact the support team for the company that you're trying to receive the message from to determine if they were able to successfully send the message to you and if they can resend it properly.

Erin TextNow Support 0 votes
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