Post

3 followers Follow
1
Avatar

New customer

Hello to you all,

Glad to be with textnow. I came here from RingPlus. Have nothing but good things to say about those guys. Tough what went down, but as of tonight they have secured Ting service for everyone (one line per email). Ting will honor the top offs. I digress, I already decided to come here.

Browsing around I've noticed a few things. I came to the about us photos quickly. You all are some good looking people. Then, while looking for the answer to, "Do I have to use the dialer?", like RingPlus wanted to roll out, I came upon the forum. Now, an FAQ section could have answered my question. Instead, I'm going getting a kick out of your members. Some speaking kindly, most not. You, all sound as good as you look, and my selling point is afford ability. I've already lost my top offs, as long as I come out of this with my numbers, I'll be happy.

So, until that happens, Do I have to use the App to get unlimited services? If we use the Stock dialer, is that going to work? Is there a different allotment for cellular calls over the stock dialer? Good luck beautiful boys and girls. Thanks.

TextNow users, Mr and Mrs D

Nicholas Dresser

Please sign in to leave a comment.

6 comments

2
Avatar

Hi Mr and Mrs D,

Shhh, don't compliment our looks too much! You're making some of us blush and I can already see some egos growing, haha. 

I'm glad to hear that you've switched to TextNow! Our goal is to provide reliable and affordable service, so I think this can definitely work out between us. 

To answer your question, you will need to use the TextNow application to make your calls and send your texts, as the native or stock dialers and messaging applications aren't made to work on the VOIP network. The TextNow application converts your calls and messages from the backend number that connects you to the data network and converts it to your correct TextNow number, as well as ensuring you get the best quality of service. :) 

Taylor TextNow Support 2 votes
Comment actions Permalink
1
Avatar

Thanks for your response. Will we be able to use any VOIP dialer? I believe I already have one on my phone, and there are a few out there. Will calls/text count against my .5Gb tall data? How long have you been in business? Do you have any partners, or can someone invest? Will you be adding features to track a port's progress? Can you please introduce a device swap we can do ourselves?

Nicholas Dresser 1 vote
Comment actions Permalink
1
Avatar

I use Textra SMS for messaging. I love it. I would be sad if I had to abandon that.   Looks like I will because Textra isn't for VOIP.

Nicholas Dresser 1 vote
Comment actions Permalink
0
Avatar

Hi Nicholas,

Other VOIP dialers will not convert your MDN back to your TextNow number, though applications like Skype and Facebook calling definitely work on the data network. We apologize for the inconvenience, but Textra not compatible with our service. 

Texts and calls do take a minimal amount of your data, which is why we offer unlimited 2G data once you've reached the limit of your plan's highspeed data. 

Our TextNow GSM sim cards are interchangeable between compatible unlocked GSM devices, but otherwise you do need to contact support to have us swap devices on our end. 

We do not have an ETA on a porting tracker at the moment.

The TextNow application launched in 2009, and the TextNow Wireless service started in 2013. For more information on partnering opportunities and inquiries on investments you can contact our business department at bizdev@textnow.com

Taylor TextNow Support 0 votes
Comment actions Permalink