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Random number for caller ID on incoming calls

Whenever someone calls me, it shows either an out of state number, or number from a large city 300+ miles away. It often turns out to be people I know, calling from numbers in my contact list.  But the caller ID on my phone never shows the correct number for whomever is actually calling me. Add in no voicemail that I can find and use, and I get a lot of upset people that wonder why I never answered my phone. 

I have a Moto g 3rd gen, bought from text now, all available updates installed.

Daren Harper

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Hi Daren, 

I'm sorry to hear about the issue you're having. I would like to look into it further. I have sent you an email to the one on your account to ask for more details on the issue. We are looking forward to resolving this. In the meantime, here are the steps to enable your voicemail: 

Turning your Voicemail on 
* Open TextNow and open the menu panel by pressing the TextNow menu button on the top left.
* From the TextNow menu panel select Settings > Voicemail
* To turn Voicemail Services on simply check the checkbox, to turn off Voicemail Services uncheck the checkbox.

Change from a default greeting to a custom greeting:
* Open TextNow and open the menu panel by pressing the TextNow menu button on the top left.
* From the TextNow menu panel select Settings > Voicemail
* Select Greeting > Change to Custom Greeting > Click Record to start recording your personal message.
* Once you're done recording click Stop > It will then allow you to replay the recording and save it.

Hope that helped! :)

Tawny TextNow Support 0 votes
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