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Help needed urgently to access my account

Hello i am having problems to access my account. I keep on getting a message saying something went wrong try again later. Can you help me please?

DTRYUTUTI TYIGJ

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Hey,

Thanks for letting us know. I have sent off an email to the address we have on file, I'll just need a bit more information on this one. Please follow-up with me there! 

Kristopher TextNow Support 0 votes
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Hello sorry to come again but i can't understand what is happening . My account was reopenned but after replying 2 text messages it was blocked back. I have been using textnow for 7 years now and i have never experienced this. I need help to get to my account. I can't sign in and i got important informations there. Please help

DTRYUTUTI TYIGJ 0 votes
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Hi there! 

I believe that we may be talking about a different account, in which case, I would please ask that you contact one of our live chat agents, or respond back to our previous email in order to look into this in more detail! 

Thank you in advance :) 

Valeria TextNow Support 0 votes
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I was told that my phone was eligible and i ordered 5 dollar SIM. When i called support, i was told that my phone was not eligible and that my money could not be refunded! Very upset because the reason they gave me was that my device did not support 3G. I had C-spire and my phone DOES support 3G!

 

Debbie Beach 0 votes
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Hi Debbie,

We do apologize for the confusion regarding the eligibility of your device with our service!

After looking at your account I can see that we were able to get the issue resolved with you yesterday, so we appreciate your cooperation with this. If you have any other questions or concerns please let us know.

Erin TextNow Support 0 votes
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Please i have been having some issue with my text now i cant have acces into my textnow anymore i dont want is what is wrong i would really love to have access into the account ....3034816051 that is my text now number it has been blocked i dont know why....I would really love if you could be able to help me with me this account

281 819 6025 0 votes
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Hey there,

It looks like your account has been disabled for a terms of use violation. Please reach out to our chat support team so we can discuss your options for re-enabling the account for you today.

Erin TextNow Support 0 votes
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Hi there! For more prompt assistance, please head over to our live chat support on textnow.com/wireless :)

Valeria TextNow Support 0 votes
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