Post

41 followers Follow
1
Avatar

Recover deleted text messages

Trying to find the first three parts of a conversation I was having with a contact of mine. Any help would be great, thank you

Nate Johnson

Please sign in to leave a comment.

44 comments

1
Avatar

Hey Nate, 

Thanks for getting in touch.

Due our privacy policies, we're not able to retrieve any of your deleted messages. However, if you log into your account via our website you'll be able to view your most recent conversation history by clicking "Text and Call Online". If the messages are not there then there's little we can do, unfortunately. 

Kristopher TextNow Support 1 vote
Comment actions Permalink
0
Avatar

Retrieve number... I disconnect from my textnow app and few hours layer when i tried to sign in..told i had to change number..how can i have my number back

Mathieu Cyr 0 votes
Comment actions Permalink
0
Avatar

Hey Mathieu! 

It looks like you lost the number due to inactivity back in May. You've only been able to assign yourself a new number today. 

I'm afraid that your last number has already been reassigned to a new user, and as such, we can't assign it back to your account. 

Sorry for the inconvenience! 

Valeria TextNow Support 0 votes
Comment actions Permalink
0
Avatar

Hey there,

I can see that you already have a 219 number on your account. Please keep in mind that you can only change your TextNow number once every 15 days, so if you want to change your number again you can do so through your TextNow app one the 15 days has passed.

Erin TextNow Support 0 votes
Comment actions Permalink
-1
Avatar

Hey Jay! We're afraid that we do not have a recovery/retrieval option for deleted messages

Valeria TextNow Support -1 votes
Comment actions Permalink
0
Avatar

Hi Nick, 

If there is something you need assistance with please let us know.

Erin TextNow Support 0 votes
Comment actions Permalink
0
Avatar

I change my text now number now and i mistakenly delete some number and i cant recover it please i want you please help em with that

Melissa Aplin 0 votes
Comment actions Permalink
0
Avatar

Hi Melissa! Unfortunately, we don't have a recovery option for deleted contacts, and/or messages. 

Valeria TextNow Support 0 votes
Comment actions Permalink
0
Avatar

Hey William! 

I'm afraid that we don't have a retrieval option for any deleted or recycled messages 

Valeria TextNow Support 0 votes
Comment actions Permalink
0
Avatar

Hey there! I'm afraid that we don't have a retrieval option for any deleted messages. 

Valeria TextNow Support 0 votes
Comment actions Permalink
0
Avatar

I'm a little pissed (excuse my language) you guys (and gals) should put in a feature that lets you retrieve old texts because i am on my computer and while im trying to text her and delete other numbers since im clicked onto her number while pressing the delete button it deleted HER number so yeah im a little angry and a little upset cause i have no idea what her number is anymore

Chuckles Nuckles 0 votes
Comment actions Permalink
0
Avatar

Hi,

Thanks for the feedback. We're sorry to hear that you deleted the wrong messages. We appreciate your feedback and will be looking into the possibility of introducing a new feature to allow users to recover deleted messages in the future.

Erin TextNow Support 0 votes
Comment actions Permalink
0
Avatar

I have deleted some messages on this app and I want to know how to get them back?

Makayh Wingard 0 votes
Comment actions Permalink
0
Avatar

Hey there! Unfortunately, we can't retrieve deleted messages 

Valeria TextNow Support 0 votes
Comment actions Permalink
0
Avatar

Pls log me out of textnow so I can log back in from another device text now number 7163910816

sahneea jordan 0 votes
Comment actions Permalink
0
Avatar

I can't see my screen phone is total. log me out of 7163910816 so I can log back in from new phone old or can u provide my contacts for me plz.

sahneea jordan 0 votes
Comment actions Permalink
0
Avatar

Hi,

You can log yourself out of any devices remotely by following the steps outlined here. Additionally, you can be logged in to more than one device at a time so you can login to your new phone without logging out of the old one if you wanted as well.

Erin TextNow Support 0 votes
Comment actions Permalink
0
Avatar

Help!!!! I lost my phone and when I got a new phone my number expired. I need my number back or NY messages and calls from the last 4 weeks. How can I get them sent to my new number if I can't get my old number back? I tried sending a message on the app from my new number but haven't got responded to. Please Help!!

Eddie Hernandez 0 votes
Comment actions Permalink
0
Avatar

Hey Eddie! Which number are you looking for exactly? 

Additionally, any calls or messages that are older than 30 days may have been recycled by our server, meaning that they can't be retrieved either way. 

Valeria TextNow Support 0 votes
Comment actions Permalink
0
Avatar

I deleted a contact by accident, so please can you guys fix these issue, because scrolling through these comment, you guys are saying the same thing over and over

Sonabelle Konte 0 votes
Comment actions Permalink
0
Avatar

Is there a way, I can record my text messages in my personal email account

William Bradley 0 votes
Comment actions Permalink
0
Avatar

Hi @Sonabelle - TextNow does not store your contacts, it asks for permission to use the contact book on your phone. If you deleted the contact from there, we cannot assist with that. If you never saved the number into your contacts and the conversation was deleted we also cannot retrieve the messages. 

 

Hey @William - there is no way to record your messages to your email unfortunately. 

Madison TextNow Support 0 votes
Comment actions Permalink
0
Avatar

Hi, I am fighting a legal case. I am trying to recover older messages between me and someone that aren't showing up in the thread. These messages are really valuable and makes a very big difference in my case. Please tell me that there's something that someone can do.

Alex Simmons 0 votes
Comment actions Permalink