Post

215 followers Follow
-1
Avatar

recovering phone numbers

Hello everybody! Really need your help! First of all, sorry for my English! Due to inactivity, my room was locked and issued very different. Now there is a need to confirm the transaction, via SMS, but access to the room are not. Has anyone faced similar issue? If any chance to restore the room, at least temporarily, or receive passwords that come on it? How to know whether my ex-issued the number to someone else? Really need your support!

Maksim Emelianov

Please sign in to leave a comment.

410 comments

-1
Avatar

Hi Maksim! 

I have re-assigned your old number back to your account (as thankfully it wasn't assigned to a new account yet). 

Please log back in to continue using it, and let us know if you run into any more issues! 

Valeria TextNow Support -1 votes
Comment actions Permalink
-1
Avatar

Is there anyway for you to reinstate my old number as well so i can recover a password?

Mike Johnson -1 votes
Comment actions Permalink
0
Avatar

Hi Mike,

It looks like your most recent number is not currently available to be reassigned to your account as it is in use with another user. If you would like us to check the availability of another number you may have had in the past, please reach out to our chat support team so we can get your information privately and help you out.

Erin TextNow Support 0 votes
Comment actions Permalink
-1
Avatar
Hi, can I get my number (319) 472-XXXX back for me because I have linked to my facebook account, so I need to restore it.
Danh Bích -1 votes
Comment actions Permalink
0
Avatar

Hi Danh,

I'm afraid the number you're inquiring about is currently being used by another TextNow user as it had expired from your account a month ago. As a result we're unable to restore the number to your account at this time.

Erin TextNow Support 0 votes
Comment actions Permalink
0
Avatar

Hello,

Could you please check if my old number wasn't assigned to a new account and please re-assigned it back to my account I reall need it for verification purpose.

MOHAMED SAIHI 0 votes
Comment actions Permalink
-2
Avatar

Hey Mohamed! I'm afraid that your old number has been reassigned to a new account, and we won't be able to assign it back to yours at this point in time. 

I would recommend to reach out to the app's support for a different verification method to be used. 

Valeria TextNow Support -2 votes
Comment actions Permalink
0
Avatar

recovering phone numbers 

Help me! Please 

nguyễn minh hoàng 0 votes
Comment actions Permalink
0
Avatar

Hi ,i had a number +1(xxxxxx and it's lost and my telgram kicked me out and I can't login again because your app take my number !!!plzzzz i want it back all of my numbers and contacts are in my telegram ,and if anybody get my pervious number my contacts going on them phone !!! I buy your member ship plz give me back my number !!!
My id : pourya4punish@outlook.com
Full name : Pourya PR

Pourya PR 0 votes
Comment actions Permalink
0
Avatar

Hey nguyễn- We're afraid that your old number has been reassigned to another account since its release a month ago. We do apologize for the inconvenience, as we cannot retrieve it for your account at this point in time. 

Pourya- we luckily were able to recover your old number, so please make sure to log into your account to find it. 

Valeria TextNow Support 0 votes
Comment actions Permalink
0
Avatar

Help me! I need restore (201) 801 8640, please! How long do you get back it ? I waiting. 

 

nguyễn minh hoàng 0 votes
Comment actions Permalink
0
Avatar

As mentioned previously, that number has been reassigned to a new user, and as such, we cannot retrieve it for your account. 

We do apologize for the inconvenience, and cannot predict a timeline of how long it may take before it is free again. 

Valeria TextNow Support 0 votes
Comment actions Permalink
0
Avatar

Can you please re-assign my old number to my account? I am using it as 2-Step Auth for a important account. This is the number (501) 475-1221.

Thank you.

james theretard 0 votes
Comment actions Permalink
0
Avatar

Hello, TextNow support team! 

I'm in the same boat - My account number has expired just day-before-day, so would you kindly help me to retrieve back my number, please?

Thanks for your great support and I'm looking forward to hearing from you asap.

Regards =)

Sgan3sh 0 votes
Comment actions Permalink
-1
Avatar

@James, The number you are looking for has since been reassigned to another TextNow account so it is not available for you at this time.

@Sgan3sh, the number you have requested has never actually been on your TextNow account. I have looked into it for you and it's actually not a TextNow number at all so it is not possible for us to assign it to your account.

Erin TextNow Support -1 votes
Comment actions Permalink
0
Avatar

@Erin Whoops! Thanks for the heads-up. I've given you my another number by mistake.
This is my actual number for TextNow account: #747-xxx-xxxx. Now please re-verify and sort out.

Thank you!

Sgan3sh 0 votes
Comment actions Permalink
0
Avatar

Looks like it's your lucky day! The number was available so I have gone ahead and reassigned it to your account today.

Erin TextNow Support 0 votes
Comment actions Permalink
0
Avatar

Hahaha... Thanks a heap Erni for your quick and smart assistance. I really appreciate it! 👍

Take care & Have a great one! =]

Sgan3sh 0 votes
Comment actions Permalink
-1
Avatar

MY NUMBER 985) 664-9778 IS SUSPENDED

PLEASE GIVE MY NUMBER BACK AGAIN BECAUSE MY FACEBOOK ACCOUT IS RELATED TO THIS NUMBER,,,

NOW I AM NOT ABLE TO LOGIN TO MY ID BECAUSE IT IS ASKING FOR A CONFIRMATION CODE TO RE OPEN MY FB ACCOUNT WITH THAT NUMBER PLEASE GIVE MY NUMBER BACK ITAM RERUESTING YOU. I NEED IT URGENTLY

THNKXX

[ITX MY] [FB ID NUMBER] -1 votes
Comment actions Permalink
0
Avatar

Hey there! 

It looks like the number was actually released and assigned to a new user at the end of the month, so we're unable to retrieve it for your purposes at this point in time. 

We do apologize for the inconvenience, and encourage you to reach out to Facebook support for further verification assistance :)

Valeria TextNow Support 0 votes
Comment actions Permalink
0
Avatar

We can't guarantee that you ever will get it back. 

The current user may use it for the entirety of their lifetime with us, and we cannot reach out to them nor retrieve it without warning. 

At this point in time, your best option would be to contact Facebook support directly. 

Valeria TextNow Support 0 votes
Comment actions Permalink
-1
Avatar

Edit: I do not need my number back anymore. Thank you

Jim Duggan -1 votes
Comment actions Permalink
0
Avatar

Hello admin, please help me , i lost the number, please get back my old number ( 270) 560-1427 , thanks you

janice Carolina 0 votes
Comment actions Permalink
1
Avatar

Hey Janice! I'm sorry to say that your number has been reassigned to a new user since it was recycled last. 

Due to our privacy policy, we cannot retrieve it nor contact the new owner. 

Our apologies for the inconvenience! 

Valeria TextNow Support 1 vote
Comment actions Permalink
0
Avatar

Hi there, 


Please let us know what it is you need assistance with today. You can also reach out to our live chat support for more immediate assistance.

Erin TextNow Support 0 votes
Comment actions Permalink
0
Avatar

Hi, Erin! How are things? =)

So, I want to recover my number again, could you please reassign it, Erin?
Thanks for your reply!

Sgan3sh 0 votes
Comment actions Permalink
0
Avatar

Good morning,

The number you had on your account has expired and was recently reassigned to a new free user. This means that the number is no longer available to be reassigned to your account at this time. Please login to your TextNow account to receive a new number to continue using your service.

Erin TextNow Support 0 votes
Comment actions Permalink