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Sim Card Activation

so im trying to activate a Moto G4 PLUS on textnow. i got the sim card and put it in the phone and i go to immediately to activate it. so i follow through the instructions but when i go to the last part where its connecting to the service to activate it, it keeps saying " failed to connect " so i go back a step and re-follow all the instructions but it wont connect. after a day i dont get the "activate now" message and i cant use my ata nor text abd call. also  i keep getting a text from +1 22 "Free Msg: Unable to send message- Message blocking is active.". i dont know how to fix this

Stone Slater

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Hey there Stone,

Sorry to hear that you've been having some difficulty. I do see that you emailed us directly as well, I have replied to that email so we can get this sorted out for you as soon as possible.

Justin Guest 0 votes
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Hi there,

Thanks for your inquiry. 

I have taken a look at your account and it appears as though you sim card has been successfully activated. However, if you're still having trouble accessing your data service, please reach to one of our live chat agents, they can be found in the bottom corner of this page, for further assistance!

Please also note that all calls and texts must be made through the TextNow application, so to avoid that message about not being able to text, simply place your texts directly through TextNow :)

Erin TextNow Support 0 votes
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