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Ringplus 2 free months?

I used the "2 free months for Ringplus users" when porting over their number a month ago.

Was told that my second month would automatically be free, and someone at Textnow was keeping an eye on making sure of that, but I was just charged for my second month.

Of course, it's Friday evening, and I won't be able to reach anyone until Monday, I assume.

Has anyone else had this happen to them, too?

 

Susanne W.

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Hi Susanne,

I'm sorry to hear that you got charged for the second month! I do see the changes that were made to your account to prevent this, but it seems there was a glitch in the system. I have issued you a refund for this last charge and have sent you a follow up email as confirmation.

Taylor TextNow Support 0 votes
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