Post

5 followers Follow
0
Avatar

incoming calls go straight to voice mail

Not getting incoming calls through my laptop. Goes straight to vm. Panel is not coming up to allow incoming calls. Help pls.

Karen Holder

Please sign in to leave a comment.

5 comments

0
Avatar

Hi Karen,

We rolled out some new features and you may have to make sure your browser is updated if you aren't seeing these new changes.

Please make sure you are using the latest version of chrome to ensure maximum compatibility. 

Let us know if there is anything else we can do for you. 

Matthew, TextNow Support 

Textnow Support 0 votes
Comment actions Permalink
0
Avatar

I see this was made a year ago, and I am having the exact same issue today. I have the most up to date browser, and operate on Windows 7 Professional. I would love to go premium but do not wish to pay to miss calls

Dragon and Raccoon Epic Failure Show 0 votes
Comment actions Permalink
0
Avatar

Hey there! We would need to test this out with you in more detail in order to determine the cause. 

To do that, please reach out to our live chat support on textnow.com/wireless between 10am-5:30pm EST 

Valeria TextNow Support 0 votes
Comment actions Permalink
0
Avatar

I would love to use the text chat if it didn't keep kicking me back to the automated after I try to connect to a live agent. This is getting really irritating that you have all these issues and not much is being done about them.

Dragon and Raccoon Epic Failure Show 0 votes
Comment actions Permalink
0
Avatar

I managed to stay in text, so here goes

 

Dragon and Raccoon Epic Failure Show 0 votes
Comment actions Permalink