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Lost access of a account.

I use textnow.com to verify my paypal account so right now my paypal account is limited and they need me to verify my identity by texting me a verification code to my current phone which the number is on textnow.com I've the number but i don't remember the email & the username for it i only remember the password, Is there anyway i can use the phone number & pw to login? Or can you check on your system's end and recover the username of the account back to me

Jun Ting

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Hey Jun,

Thanks for reaching out here!

I see that you also sent us an email, I have just responded there to get more information which may help locate your lost account.

You can also chat with a customer service agent directly in the bottom right hand corner of this window!

Our chat hours (Eastern time zone) are:

* Monday to Friday, 9am-9pm
* Saturday & Sunday, 9am-4pm

We look forward to getting to this resolved for you!

Will TextNow Support 0 votes
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Hey Thanks for replying i really appreciate it however, i'm using a random email address so it's just not valid, Hence i can't receive mails from you guys My valid email address is mpghdogs@gmail.com could you like re-send the email you have sent to me? With all the steps i need to do to get back my account?

Jun Ting 1 vote
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Hey Jun,

Thanks for getting back to us, I resent the email to that address you provided. Please check your email so we can work on that for you.

Justin Guest 0 votes
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My fiance is having trouble he cant access his email that he signed up for textnow with and he forgot his login password so how would he get access

Amanda Fell 1 vote
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Hey Amanda, in this case, he may contact us in order to reset the password for him. Please make sure that he has all the necessary information available (first and last name, username, email address on file) so we may verify him as the account holder. 

He can contact one of our live chat representatives (available on the bottom right hand side of this page) or email us at orders@textnow.com :) 

Valeria TextNow Support 1 vote
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Still need to get into his account he has all the info for you

Amanda Fell 0 votes
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Hi Amanda,

As previously mentioned, once you have all of that information ready, please reach out to one of our live chat agents or shoot us an email to orders@textnow.com so we can verify that information for your fiance and help reset their password! 

Erin TextNow Support 0 votes
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i so lost my email and password for my number that starts with 810

know i dont know it by hard for me to log in my facebook account

ronnie marie 0 votes
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Hi Ronnie,

If you don't know the email or number on the account we aren't able to find the account for you either. If you know the full number or perhaps your username and are able to confirm it with us we may be able to assist you. For further assistance you can email community@textnow.com if you remember that information.

Erin TextNow Support 1 vote
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my whole number was (216)810-5896 i just dont know the email and password i had

ronnie marie 1 vote
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Hi Ronnie! Thanks for the information, but we do need to walk through further verification privately with you, so please contact us at community@textnow.com if you can. 

Valeria TextNow Support 0 votes
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thanks i send the email but not sure if yall got it or not

ronnie marie 0 votes
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Hi Ronnie,

I'm afraid we haven't received any emails from you to the email address provided above. We will need you to confirm your TextNow phone number and username or email address in order to assist you with a password reset. Please email us at community@textnow.com once you have that information. 

Erin TextNow Support 0 votes
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i just email but i kind of dont know my email address i had for that number or username

ronnie marie 0 votes
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Good morning Ronnie,

We still have not received an email from you to our community inbox, but if you do not remember your phone number or username for that account we will not be able to help you get back into it, because we also will not be able to find the account with that information. 

You can create a new account if you'd like to continue using the TextNow service.

Erin TextNow Support 0 votes
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Hey please i need help on my new account it not singing anymore it say incorrect password i did not change my password,i use the forgoet password system still i cant still sing in,my username is Huttosandy my email is papichulowsound@gmail.com

859 412 3478 0 votes
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Hi there,

Please email community@textnow.com with your TextNow phone number and username so we can take a look at your account and assist you with this. 

Erin TextNow Support 1 vote
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My textnow app on my phone log out it self while I was using the App. I tried to log in back with same username and password but it says wrong username and password. I tried to change password, was allowed but it keeps saying wrong username and password. I sincerely need my account due to my private conversation and business deals. I don't know if am hack , I sincerely plead for my account . Help me out text now Admin.

 

perymo Jone 0 votes
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Hey @Perymo- please head over to our live chat support for further assistance with your account. 

Valeria TextNow Support 0 votes
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I lost my access on my Text now account. I forgot my number and my email is nicdaojames41@gmail.com. i need help to receover it. I tried to reset my account password several times and entering the right one and yet still not working. I need help

james nicdao 0 votes
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Hi James! It appears that your account was disabled for violating our terms of use

Please head over to our live chat support on textnow.com/wireless for further assistance with your account. 

Valeria TextNow Support 0 votes
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I was using my old number for Snapchat but it was reassigned can i have it back it was (720)627-8198

null null 0 votes
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Hey there, 

The number is not available and I cannot retrieve it for you. 

Madison TextNow Support 0 votes
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Hey Textnow team,

My friend lost access to Textnow account, he tried to forgot password option to reset the password but he is not getting an email from Textnow. Can you please help?

Saik Matthew 0 votes
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Hi Saik,

Please have your friend reach out to our chat support team with the email and username for the account so we can locate the account and assist them with a password reset. 

Our chat support team is available from 10am-5:30pm EST daily.

Erin TextNow Support 0 votes
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Hi Erin,

Yes he did send an email to Textnow team from the registered email on the same day but he hasn't got any reply yet. "Email is badruls007@yahoo.com"

Saik Matthew 0 votes
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Hi,

The account associated with the email address badruls007@yahoo.com had been disabled. 

I apologize for the confusion. We were experiencing an issue which we are currently working on resolving, but I was able to re-enable the account for you today as a one-time exception.
 
You should now be able to log back into the account!
Erin TextNow Support 0 votes
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I also lost my email and password for my number that starts with 506. Now I am not able to regain my access on that email id. I need to verify that number on a social networking account. I emailed u my problem but no response till now. please help me to recover my textnow account.

ADARSH ANAND 0 votes
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