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Presence: Away/Busy/Not Available.

Okay, if I might this topic for the intended reason instead of a bunch of messages about getting my old number and logging you out that should be e-mailed to the support team and not posted here...  For the record people, logout all devices is under settings > account.  Continuing on....

Seems a few other apps get this a little bit more right.  I've noticed is someone texts me from another TextNow device, I obviously get their name, etc.  There should be a little implementation to show their current status.  Busy (If phone is silent mode), away, etc.  And even if that wasn't an option, at least the ability to set a busy flag in the program which would respond with an automated text message...  There are programs on Play Store that can do this, IE: BeeZee.  But these programs work with the messaging API's of the phone, hints the regular messaging app.  There should be a way to set an Away status on the app with a time for expire (5 hours, etc) and have it respond to all phone calls or texts with an automated response via Text Message.  This usually keeps people from continuing to beat on your number in one fashion or another because they can't get a hold of you.  This should be saved and handled server side.  There is no guarantee that where I go, I may get service.  So if I set myself away and then put the phone on Airplane mode, it shouldn't be up to the app to send the reply.  The server should see the busy flag and send the message server side.  Also, if no device isn't logged into TextNow and no busy status has been set, there should be a auto response for that, even if its as generic as "No one is available at this time."  The message should still be delivered and the auto response should be added to the message history to show the TextNow customer that an auto response was sent on their behalf (will help with people who forget to turn it off).

The same with Reject Call, you should be able to Reject the call with an entry from a small list of reject reasons, "On my way", "I'm at work", "Call you later.", "In a meeting.", etc.

Raymond Boettcher

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Hey Raymond! These are great points, and I will certainly pass it along to the correct team. 

I'm sure we can add it to our list of features, however, I cannot guarantee the timeline of when they would be available. 

Valeria TextNow Support 0 votes
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Please include auto-response! I use this as a biz line and need a little help answering the texts. 

Candlelight Candlelight 0 votes
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Hey, thanks for your feedback. TextNow does not promote our services for business purposes, but the auto-response feature is still a great suggestion. We'll be sure to consider it for a future release!

Erin TextNow Support 0 votes
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