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double calls

lately, most of the time, when I make a call, while I'm talking to the person I called, I will get a phone call IN FROM the SAME person I called, as I'm talking... it's NOT like call waiting! I hope I explained that right.... what happens for example is; let's say I call my niece Sherry, we begin a conversation and a couple of seconds into the conversation, I hear the ringtone I assigned to her OVER and OVER (unless I hang up), meanwhile SHE starts saying... "Are you there? I can't hear you!" ....I just tell her to let me call her back and hang up... 

I don't call people often, I mostly text... .. is there a fix? 

 

I have the Samsung Galaxy siii (refurbished) 

 

justsome lady

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Hi, 

I'm sorry to hear that you're having some trouble with our elastic calling feature. 

There definitely is a fix but to have it applied I'll have to ask you to speak to a live agent using the Chat with us button at the bottom of the page. They will confirm the account and help you apply the fix to your phone right away. 

Thanks for bringing this to our attention. 

Matthew TextNow Support 0 votes
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