This phone is a disappointment due to you guys not giving us this newer update for it. Marshmallow is even an old update. Get with the program guys, it's 2017.... Stop giving us the nonsense jargen where you say it's being worked on. By the time you guys finish it, this phone will be broken.. if I knew you guys didn't allow us to use any form of recent OS for this phone I never would have bought it...
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Hey Tom,
Thanks for reaching out to us, I wanted to have a more detailed discussion with you about this. I did call you and leave a voicemail. Since I missed you I sent an email to the address we have on file so that we can continue this discussion and provide you with some insights to this as well!
Yeah what's up with this? I see that y'all are now carrying the Galaxy S7 with marshmallow and this is of course with Nougat now being out and available. Come on. I've been holding on to this Moto waiting for Android 6 to come out when I had it come stock on a previous phone I bought over a year ago. I really see myself leaving TextNow over this situation.
Hi Ben,
Thanks for reaching out! We do appreciate the feedback.
I understand the frustration. However, we need to customize the program to be compatible with our VOIP service and currently, Lollipop is the operating system that is on most of our phones. We are working towards an update. You do have the option to flash your device on the latest Android OS but I would advise that it may disrupt your service and voids the warranty of your device.
We thank you for your continued patience, and please let us know if you have any more questions, and/or concerns!