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I need help with Log in error

I am using a friends account to post this because I am locked out of my main account and the "Submit a request" form doesn't seem to be working.  I was using my main account just fine until yesterday when I tried to log in and it's keeps giving me an error that something went wrong despite using the right username and password. Username is xxxx and email is xxxx. I need help please

David Gamet

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Hey David! 

I've sent you an email follow-up with more information, so please feel free to follow up with us with any more questions, and/or concerns there :) 

Valeria TextNow Support 0 votes
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I have a similar issue, yet simultaneously different.. I was using the app yesterday and somehow got logged out. I was able to log back in today, but got an error code telling me that the number either doesn't exist or is inactive. I'm awaiting important news and need to have access to the texts. 

Alandra Smith 0 votes
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Hi Alandra,

I've taken a look at your account and it appears that you haven't had a number on that account for quite some time. It looks like you may have accidentally logged back into a different account. Try using a different email to sign back in, and if that doesn't work contact us via email at orders@textnow.com or via chat in the bottom left corner so a chat agent can help you investigate this. :) 

Taylor TextNow Support 0 votes
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