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How to use Live Chat Support

tien tran

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196 comments

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Hi Matt, I have taken a look at your account and see that you were able speak with our chat support team yesterday to get some troubleshooting steps for the issue you've described. Please let us know if you need any further assistance. 

Hi Tina, we will need more information to determine what you need help with today. Our chat support team will be available until 6pm EST tonight to assist you in real time.

Erin TextNow Support -1 votes
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Hello textnow please reply me back and fixed the issue for me 

gaye gaye 0 votes
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Hey Gaye! I'm afraid that I'm not quite sure what you need assistance with. For better, more prompt support, please head over to our live chat team on textnow.com/wireless :)

Valeria TextNow+Support -1 votes
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Hey Keven! Our live chat support team is available now on textnow.com/wireless (bottom right-hand corner) until 5:30 pm EST! 

Valeria TextNow+Support -1 votes
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There is no chat live option anymore, where can I talk to someone?

Carmandc 0 votes
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Hi there,

Our chat support team is available from 10am-5:30pm EST daily to assist you.

Erin TextNow Support -1 votes
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Hey Rose- our live chat support is available from 10am-5:30pm EST! 

@C J- I'm unsure as to which number you're referring to. Please head over to our live chat support for further clarification.

Valeria TextNow+Support -1 votes
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Hey Kayla! They are available now until 5:30pm EST :)

Valeria TextNow+Support -1 votes
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Just need to know if you released my sim card because the company I chose cant activate my phone

khalia mumford 0 votes
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My messages wont deliver but my contacts can receive photos from me

Nycmbr 0 votes
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Hey Khalia! I apologize, but I'm unsure as to whether you're trying to activate a TextNow phone with another company, or your own that you had activated with us. 

For better clarity, would you be able to contact us at community@textnow.com

@Nycmbr- we are currently looking at a possible issue with our messages not delivering to specific carriers. We do apologize for the inconvenience, and will keep you updated as soon as we have a resolution! 

Valeria TextNow+Support -1 votes
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Hi there! Apologies for the confusion. Our live chat support is available on the bottom right-hand side of this page between 10am-5:30pm EST 

Valeria TextNow+Support -1 votes
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yo what is up with this TextNow garbage? How can I get a live person or somebody to port my number

Joseph Ortiz 0 votes
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Hey Joseph! We do have our live chat support available on textnow.com/wireless between 10am-5:30pm EST Mon-Sun 

Valeria TextNow+Support -1 votes
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I can't find the live chat and I need to talk to so someone now!

Kelsey Miller 0 votes
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Hey Kelsey! My apologies for the inconvenience. 

You can reach a live representative on our live chat support on the bottom right-hand side of this page! 

Valeria TextNow+Support -1 votes
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how do i know if order went throw. when no live to talk with

Christine Alongi 0 votes
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Hi Christine,

You should receive an automated confirmation email once you place an order. I have taken a look at the account you're currently logged into and there is no order history on that account.

Erin TextNow Support -1 votes
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I need to get in contact with support? iI dont have a link and the phone number keeps disconnecting my calls.

carla serrano 0 votes
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Hey Carla! Our live chat support team is available on the bottom right-hand side of this page between 10am-5:30pm EST 

Valeria TextNow+Support -1 votes
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Hello how can I retrieve my account from TextNow when I lost the email I used to creat and username but remember my pSsword ... I was locked out my phone and got a new one but want my same TextNow number back, please help me.

Sabrina Sanchez 0 votes
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The number I am trying to retrieve is 2153059881. Someone please help me get into my account before it’s erased.

Sabrina Sanchez 0 votes
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