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How do I find a username from a phone number

I have someone whos been harrassing me? I have the phone number but not the user name?

Come AtMe

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Hey there! I'm sorry to hear of your experience. 

I'm afraid that as per our privacy policies, we cannot provide you with any user information. You can, however, contact your local authorities and direct them here to complete a subpoena request. That way, we can assist them (and you) with all the information you would need to find the culprit. 

Valeria TextNow Support 0 votes
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So I need a subpoena to get a username? Im not looking for an email address - just the registered username..

 

Come AtMe 0 votes
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I'm afraid that any and all information regarding our users will need to be procured through legal channels. Additionally, usernames can be pseudonyms or random words that would not necessarily lead back to the actual user. 

Valeria TextNow Support 0 votes
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I understand that. I just cant understand why you guys would opening do nothing to stop bullying and harassment. There are certain Criteria that needs to be met to get a subpoena. So sad. 

Come AtMe 0 votes
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We do apologize for the troubles. With any phone provider, there is only so much that can be done when it comes to disabling accounts. Without the legal proof, and proper steps taken, we simply cannot break a user's privacy. 

If this were an exigent matter, we do have an emergency disclosure form. Otherwise, we can only educate our users and any other customers on how they can block certain numbers. I would encourage you to contact your carrier to block this specific number. 

Valeria TextNow Support 0 votes
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This is sad. I have someone threatening my life and can't even get an email address associated with the number to find out who my stalker is

Lacy Taylor 0 votes
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Hey Lacy! We're sorry to hear about your situation :(

Due to our privacy policy, we simply cannot divulge any of our users' information, however, we do have an emergency disclosure form here that the local authorities can fill out in emergency situations. 

We wish you the best of luck! 

Valeria TextNow Support 0 votes
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I have a similar situation. Is there a way to get the IP address information? Not the exact location, but the city and state? That would really narrow down the person's identity, while still keeping their privacy.

Shannon Smith 0 votes
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Hi Shannon, 

We cannot provide any information about our users as per our privacy policy. If you are experiencing harassment or abuse, please reach out to your local authorities so they can take any necessary legal action.

Erin TextNow Support 0 votes
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Hi John! We don't have a "community" or address book type of system. You can only message people who you know personally and are your contacts. 

Valeria TextNow Support 0 votes
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How do i get my username and email? I know my password and phone number ?

Frank Mata 0 votes
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Hey there! Unfortunately we cannot provide you with any account information without verification of the account. 

Madison TextNow Support 0 votes
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I would like to report that text now number 510 XXX 8693 is involved in serious crimes from drug trafficking, prostitution and illegal fire arm sales. I suggest text now launch an investigation into this number and it’s user or when this blows up there could be legal repercussions 

Mahetma Kamara 0 votes
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Hey there, 

Thanks for reporting your concerns. We would recommend that you report this to your local authorities so they can take the proper legal steps to get this resolved.

Erin TextNow Support 0 votes
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Hi Tom, 

Your phone number would show up when calling someone, or your name if they have you saved in their contacts and have caller ID.

Madison TextNow Support 0 votes
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Hey Lizzy! Can you please clarify a bit more what the issue is that you're running into? 

Valeria TextNow Support 0 votes
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