Post

2 followers Follow
0
Avatar

Need assistance activating a new phon eafter old one broke

So the phone I have been using is stuck in a boot loop with no fix. I have a extra phone from the sprint network. I just need someone to help activate the functioning phone. I have been on hold for about 2 hours so far with not so much as a word from a live person. I already sent a chat request about 3 hours ago with no response. I can't activate it on this website since I have a active account. please help me asap. The response time from customer service is completely unacceptable and I'm on the verge of just leaving the company all together.

Odassis Cheeks

Please sign in to leave a comment.

1 comment

0
Avatar

Hey Odassis! If you have an eligible Sprint device (or a TextNow device) that is not currently activated, you can absolutely activate it yourself through your account. It's just found in a different spot! You can follow the instructions here and let us know if you run into any further issues :) 

Valeria TextNow+Support 0 votes
Comment actions Permalink