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Cant send messages

I can get the messages, but I cant send them. This has been going on for two days now. Please help!!

Arreona Davis

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i cant send messages to any of my contacts for a few days. 

 

Ashley Blake 0 votes
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Hi Ashley! 

Thank you for contacting TextNow Wireless! 

It appears as though our website is experiencing an outage at the moment, however, we are working on resolving that promptly! Please check back in the next hour or so. 

We do apologize for the inconvenience. 

Valeria TextNow Support 0 votes
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Ive been trying to text someone and the messages just arent getting to her, they stopped going through at around 2:30 this afternoon i think, is there any way to fix this? ive tried texting through my htc phone and my hp laptop but neither will send. please help me.

justin birchfield 0 votes
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Hi Justin,

It looks like the TextNow app version you're using on your phone is extremely outdated, I would recommend updating that as soon as you can and test out your texts again. Have you tried texting other people since noticing this issue? If you're only having trouble texting the one number it is possible that the issue is on the receiving end, but we would like to get more information to find out if that's the case.

Please reach out to us through our live chat support so we can get more details if the update does not resolve this for you.

Erin TextNow Support 0 votes
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Hi Kaya,

It looks like your account has quite a few active sessions which I would recommend clearing and then testing out your texts again. If you're receiving any sort of error message we'd like to find out what that is so we can assist you further if necessary. 

Our chat support team will be available from 10am-5:30pm EST daily to help you in real time.

Erin TextNow Support 0 votes
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