i MEANT; DO THESE PHONES WORK WHILE TRAVELING OUTSIDE OF THE COUNTRY?
Do these hones work outside the USA?
I like to travel so I guess my question will my phone still get service while I'm in Mexico?
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Thanks for reaching out to TextNow Wireless support. When outside of the country your phone will not have access to mobile data, however if you are connected to a WiFi network you will be able to sign into TextNow to complete calls and texts.
TextNow phones receive service from the Sprint towers. When out of Sprint coverage the phones will only work on WiFi. While traveling WiFi will be the only way to access your calls and texts.
Let us know if you have any further questions or concerns.
My phone is not working without Wi-Fi
My phone won't work out of town if there is no solution for this I must return it
Hey @Tabatha! It seems that your service has expired (due to a non payment), so you would only be able to receive data service outside of Wi-Fi with a successful reactivation of your phone/service plan.
Hey @Lori- we'd have to look into the coverage in the specific areas that you're having troubles with to determine if there is anything we can help with on our end. Please head over to our live chat support (on the bottom right hand side of this page) for further assistance!