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Verification Text not coming in

I am not receiving a verification text from Paypal. Also I did not get one from Microsoft when I tried to have my Office software installation validated. What can I do?

Nora Sallows

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Hi there,

Verification for 3rd party apps is not controlled by TextNow. The issues you're experiencing are a result of those 3rd party vendors not recognizing TextNow numbers, which shouldn't be the case since we do give our users valid numbers. In order to resolve this type of problem, the vendor will need to adjust their requirements which is why we recommend that you reach out to the vendor directly and ask that they accept your TextNow number for verification purposes. 

Erin TextNow Support 0 votes
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but Valeria said:

We apologize for the inconvenience, however, our numbers are currently labelled as "virtual", which are not recognizable by other third party apps for verification purposes. 

We are working on being able to support this in the future

And you're saying different things...

Дмитрий Игнатьев 0 votes
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Good morning, 

While that was accurate at the time she had posted that last reply, we have since reached out to these 3rd party vendors and at this time we are encouraging users to join us in letting those vendors know that TextNow numbers are valid and that you, as a user, would like to use it to verify your accounts. This is not something that we can change on our end and we are hoping that the support from our dedicated users will help those app providers realize that they should validate TextNow numbers for verification purposes.

Erin TextNow Support 0 votes
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Hi Jacob! We do apologize for the inconvenience, but you would need to contact the app/system's support in order to assist with verifying your account with a TextNow number. 

Valeria TextNow+Support 0 votes
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Hey Touseef! Sorry to hear of your issues, however, as mentioned previously, you will need to contact that third party app/system for further assistance with receiving your code 

Valeria TextNow+Support 1 vote
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Im not receiving my verification text from craiglist what can I do?

Nia Long 1 vote
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Hi there! We're afraid that since our numbers are labelled as virtual, they are not all recognized by third party apps/systems for verification purposes. 

We encourage you to reach out to these apps for further assistance with perhaps placing your numbers their exception lists! 

Valeria TextNow+Support 0 votes
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My text now number I used to receive my paypal verification was released(my bad, I was away a while) so I tried updating my account with my new text now number but it's not  receiving the new verification code. At the bottom of the screen it said this number couldn't receive texts, the message disappeared when I tried texting someone and I was able to receive their text back. So is the problem from Paypals side? Should I let this number be released and try again with a new number?

Leksi Pbruiz 0 votes
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Hi Leksi! Your number does work for text messages, however, since our numbers are virtual, they are not easily recognized by third party apps/systems for verification purposes any longer. 

I'm afraid that you may not be able to use your TextNow number for PayPal verification. 

Valeria TextNow+Support 0 votes
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Need help!! Can't receive confirmation codes from the cash show app. Please help fast! I can't seem to find the cash show email either.

Antonia Luckina 1 vote
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Hi Antonia! I'm afraid that due to the virtual nature of our numbers, not all verification numbers are supported. Please contact the third party app for alternative verification methods. 

Valeria TextNow+Support 0 votes
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I'm having the same problem too but different. I want to use my free TextNow phone number as my 2-Verification line to protect my Google account and my personal phone number. When I had changed my old phone number in my Google account to my TextNow number and it sent a verification code, it was in my messages seconds later. But when I went to set it up as my 2-Verification phone line, it didn't go through. I tried multiple times but nothing changed and I'm very confused why it worked the first time with no problem but not the second. Is there a way for TextNow not to spam the Google verification messages?

Savy Samuels 0 votes
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Hey Savy! We do apologize for the inconvenience, but we actually do not currently support verification codes for free accounts. Part of the reason being that free account numbers can be easily recycled and assigned to a new account if they are inactive for a period of time. If that should occur, we would have no way of reassigning the number to your account or assisting you with any future verifications. 

Valeria TextNow+Support 0 votes
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I am not receiving a verification text from craigslist. What can I do?

null null 0 votes
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Hi there! We don't support most verification codes with our free accounts. 

Our apologies for the inconvenience! 

Valeria TextNow+Support -1 votes
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I was putting my phone number from text now onto it and it didn't give me a code

Abby Williams 0 votes
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I can't verify my google account how do I fix this? It won't send the text through I've tried about 20 times.

esketit esketit 0 votes
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Hi,

Please note the above responses for these concerns. You will need to contact the 3rd party you're trying to verify if they're not accepting your TextNow number to get this resolved.

Erin TextNow Support 0 votes
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Can someone please help me. I am not receiving my verification code from text now number. Please help me someone. Thankyou

null null 0 votes
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Hi there! Unfortunately, we don't support verification codes with our free service. 

Valeria TextNow+Support -1 votes
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Please am receiving a call and messages, but was unable to make a call or send message out, it show "Verification failed - please try again!" am so in need of textnow now been fighting this problem going to a month now...... Hope the problem can be solve now???

federal.govt.grant.imf10 program 0 votes
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Hi there! You haven't completed the captcha verification on your account. 

So please log into your account on a browser and make sure to complete the captcha. 

Valeria TextNow+Support 0 votes
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Hello, i'm having the same issue but with Facebook, my verification code was supposed to be sent through sms, but i'm not getting it on my account. Is there a way to get it or allow it to land on my account?

Carlos Calderon 0 votes
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Hey Carlos! Unfortunately, we do not support verification codes with our free or premium accounts 

Valeria TextNow+Support 0 votes
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I can't receive verification codes to textnow for Facebook and for others that need verification codes. What do I do to get codes

Tom Clifford 0 votes
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