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Text transcripts for court testimony

TN Community,
I can't seem to get a complete text conversation when I scroll back on past text conversations and then can't save for documentation. It's also failed when tried on windows pc.
Can this be remedied?
Thank you for any input.

Tom

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Hello Tom,

Thanks for reaching out to TextNow Wireless support. As it turns out on free accounts message threads will archive after a period of time and the only way to retrieve them from the server is through a court ordered subpoena or search warrant. You can view more information here: https://supportfree.textnow.com/hc/en-us/articles/204431979-Law-Enforcement-Subpoena-Requests

Let us know if you have any questions or concerns.

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