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Mobile Hotspot

Hi, i have a Samsung Galaxy S III and I attempted to use my mobile hotspot earlier and it said that I haven't subscribed to the hotspot function or something, then asked if I would like to view subscription options. When I chose 'Yes,' it put me on a blank screen with options 'Done' and 'Exit' at the bottom. I have tried a couple times choosing both options and neither have resulted in my hotspot being able to be used. My hotspot still will not turn on. I'm curious to know if I am doing something wrong. Thank you, TextNow Support.

Jordan Bennett

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Hi Jordan,

Thanks for reaching out to TextNow Wireless support. We can definitely assist you with that! In order to protect any personal information on your account I have gone ahead and sent you an email to the one we have on file.

Make sure to double check your junk folder incase your email filters it out.

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