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fraud department

I recently purchased a phone and received an email from the fraud department asking for me to send a picture of my ID and debit card which I did but still received no confirmation and have absolutely no idea when my order will ship or anything and I really need a phone. What is going on?

William McDonald

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Hi, William!

Thanks for contacting TextNow Support!

According to my fraud department, they're asking you to call into Support today so we can verify your information with a conference call with your bank or card holder. Please give us a call at the Support numbers you see below, and we can release your order!

Kevin TextNow Support 0 votes
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