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Something went wrong with your account

I was using my other text now walshcornelia@textnow.com and it just suddenly logged me out, tried logging in , its telling me can't login something went wrong with your account. Please what do i do

Melanie Mattews

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Hello Melanie,

Thanks for contacting the TextNow Wireless support department. In order to best assist you I have gone ahead and sent you an email to the one we have on file.

Looking forward to assisting you with this issue!

TextNow . 0 votes
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I was using my other text now Username: F____@g.com / P_____ and it just suddenly logged me out, tried logging in , its telling me can't login something went wrong with your account. Please what do i do?

Perry Bilson 0 votes
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Hi, Perry:

Thanks for contacting TextNow Support! I've taken the liberty of editing out your personal account information from your post.

Your account was disabled because it violated our terms of use. Generally speaking, an account is disabled if our servers detect spam-like activity - i.e., sending a great deal of messages within a short period of time.

If you feel this was disabled in error, please send me an email to orders@textnow.com with your TextNow username, the first and last name on your TextNow profile, and the email address associated with your TextNow account, and we can look into it further.

Kevin TextNow Support 0 votes
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Good Morning Greg,

I will send you a private email to discuss the status of your account and to keep your information private. 

Please note I have also edited your original post for your privacy.

Erin TextNow Support 0 votes
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Something wen't wrong with my other account and I signed out and came back later and it says something wen't wrong with my account. Username k*******  What should I do?

King Jennings 0 votes
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Hey King, 

Thanks for getting in touch. I saw quite a large amount of active sessions on the account. I cleared those up for you and everything should be back up and running. 

(I also have edited out any personal information from your previous post.)

Kristopher TextNow Support 0 votes
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i got problem with my Textnow number it was saying to me the something is wrong and i can't log into my Account so what do i do to get back my Account please

linda raymond 0 votes
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Hey Linda,

I did see a couple of things on the account that might have caused this! Can you please try to login again. If you continue to run into this issue, please chat with us on TextNow.com using the "Chat with us" button in the bottom right to get this corrected. 

Justin Guest 0 votes
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I tried logging into my other account and it keeps telling me SOMETHING HAS GONE WRONG WITH YOUR ACCOUNT..how do i fix or get around this and back into my account?

Dukemarshall00 0 votes
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My other account is v***********@gmail.com I REALLY NEED to get back into this account can ANYONE help??? It keeps saying something went wrong with account. HOW do I fix this?

Dukemarshall00 0 votes
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Hey Duke,

Thanks for letting us know. I've sent off a quick email requesting a bit more information. Please follow-up with me there! 

(I've edited the personal information out of your previous post in order to protect your privacy.) 

Kristopher TextNow Support 0 votes
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i got problem with my Textnow number it was saying to me the something is wrong and i can't log into my Account so what do i do to get back my Account please, my account is xxxxxx

David Vincent 0 votes
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Hey David! It looks like your account was disabled due to violating our Terms of Use. We've re-enabled it for you as a one -time exception, however, should you violate the terms again, your account would be disabled permanently. 

Thanks for your cooperation!

Valeria TextNow Support 0 votes
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Hi, i dont think this has to do with violation of rule, please look into my account for me as it is not sign-in again after changing my password...please help me my account is xxxxand email is xxxx . PLEASE I NEED YOUR HELP

David Vincent 0 votes
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I do apologize David, however, it looks like you were permanently disabled. You may be using a foreign IP that is blocked by our service, as we are currently only supported in North America. 

We do apologize for the inconvenience, however, we cannot assist you any further in opening up this account again. 

Valeria TextNow Support 0 votes
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i got problem with my Textnow number it was saying to me the something is wrong and i can't log into my Account so what do i do to get back my Account please, my account is varon.queen@gmail.com

David Vincent 0 votes
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Hey David! Would you please speak with one of our live chat representatives (can be found on the bottom right-hand side of this page) for further assistance? 

Valeria TextNow Support 0 votes
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I was  my other text now walshcornelia@textnow.com and it just suddenly logged me out, tried logging in , its telling me can't login something went wrong with your account. Please what do i do

Lowe Linda 0 votes
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Hey Linda! It seems as though the account was disabled. We've re-enabled it for you this time around, and apologize for the inconvenience! 

Valeria TextNow Support 0 votes
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a friend of ,mine account was disable , and she did ask me to get in touch with the customer care 

please help me view through her account , 7205384779

cythia niji 0 votes
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Hi Cynthia,

We will need to speak with the account owner directly to verify the account information and determine if the account is accessible. Please have the account owner email community@textnow.com with the username and email address on the account so we can assist them further.

They can also reach out to our live chat support team for more immediate assistance.

Erin TextNow Support 0 votes
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Hi Ron! Seems as though that account was disabled for violating our terms of use

Please head over to our live chat support on textnow.com/wireless for further assistance. 

Valeria TextNow Support 1 vote
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Why did my account say it’s error This account has violated our terms of use, my account will no longer be available. Please email me to that email I use to create the text now. I have important numbers. it’s my livelihood, personal buisiness I need my contacts if .. I need that number for my apple IDz please I don’t want to have to keep asking the internet for help. Email for text now is slasherxraided@gmail.com. Password. M****####

DN OVER 0 votes
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Hi there - unfortunately the account has been permanently disabled for a terms of use violation and for this reason we cannot enable it. 

 

Madison TextNow Support 0 votes
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