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support issues

i have been a member of textnow for 9 months now, and i cannot upgrade my phone whatsoever, i also cannot get in contact with the support team to get my phone screen fixed, i had ordered a motto E a while ago and it came with a broken lcd screen (as in unable to see anything other than a small corner of the upper left part of the screen)

logan parr

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Hello Logan,

I sincerely apologize for your device issues. Due to high call volumes we have been very busy and we are sorry you were unable to get in touch with us.

In order to best assist you I have gone ahead and sent you an email to the one we have on file.

We look forward to further assisting you and resolving this issue.

TextNow . 0 votes
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