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Deactivate

I would like to permanently deactivate my text now account, I made another one with a different email and now I can't figure out how to delete this one.

McKayla (:

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Hello McKayla,

Thanks for reaching out to TextNow Wireless support. As it turns out we do not delete accounts by request. If you sign out of your free TextNow account the account will go dormant after 3 days of inactivity.

Once dormant the account is archived, which is basically deleted.

Let us know if you have any questions or concerns.

TextNow . 0 votes
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i need to deactivate my account because my current phone broke...  how do i do this so i dont keep paying mounthly charges

 

Julie Sanford 0 votes
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Hi Julie,

We are sorry to hear that your phone has broke!

If you would like to cancel the account, or simply put it on hold until you get a new phone, you can speak to one of our live chat agents here. Simply click the blue "Chat with us" box so we can help you get this resolved.

Erin TextNow Support 0 votes
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I want my textnow phone account closed and deactivated immediately. Thank you.

Joshua Knowles 0 votes
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Hey Joshua, 

I'm sorry to hear you're looking to cancel your service, but as Erin stated previously you'll need to reach out to one of our live representatives. 

Head on over to our support page - you'll find our chat window in the bottom right hand corner, during regular business hours.

I hope this helps! 

Kristopher TextNow Support 0 votes
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i need to deactivate my account because my current phone broke

Alireza Movassagh 0 votes
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Hey there! I'm afraid that due to legal reasons, we cannot permanently delete accounts, however, we've logged you out of all your sessions, and after some time of inactivity, both your number and conversations will be recycled by our server! 

Valeria TextNow Support 0 votes
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If you'd no longer wish to use your free TextNow account, you can logout and delete the app from your phone at any time.

Erin TextNow Support 0 votes
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Hi there! For legal reasons, we can't permanently delete account. You can simply log out of your sessions, and delete the app if necessary! 

Valeria TextNow Support 0 votes
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i would like to permanently deactivate my text now account 

Christina Fernandez 0 votes
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Hey there, for legal reasons, we can't permanently delete account. You can simply log out of your sessions, and delete the app if necessary! 

Valeria TextNow Support 0 votes
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I would like permanently delete a few of my accounts can anyone help me

Scott Saunders 0 votes
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Hi Scott, for legal purposes accounts cannot be permanently be deleted. You can logout of the app and uninstall it if needed. 

Madison TextNow Support 0 votes
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I want to permanently deactivate my account because it was hack to another phone thanks 

Sophia Kethrine 0 votes
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 Hi @Sara, @uj, @sophia - accounts cannot be permanently deleted for legal reasons, but you can logout and remove the app if needed. The account will then go inactive. 

Madison TextNow Support 0 votes
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