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My Samsung Galaxy S4 is a week old and will not hold a charge..

I recently ungraded from the S3 and it was a disaster. The phone will only hold a charge for a couple hours even if Im not using it on power save mode. From the first charge till now Ive had this problem and have had to go with out a phone because its constantly dying. Is there any way to get it fixed?

Charolett Webb

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Hi Charolett,

Thanks for contacting TextNow Support!

I'm very sorry to hear that about your phone and I definitely want to get this fixed for you.

I have gone ahead and sent an e-mail to the e-mail address we have on file in order to further assist you. Please don't hesitate to reach out if you have any further questions or concerns.

Kirat M 0 votes
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Thank you so much. I appreciate the quick response and willingness to fix the problem.

Charolett Webb 0 votes
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