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I'm so tired of this technology malfunctioning

I recieved my Samsung Galaxy S4 yesterday (friday, sept. 9). Today (sat, sept 10) it worked just fine until around 6:30pm when half of the screen blacked out. i've tried removing the battery, resetting it, everything, but only the top half of the screen is functional. I'm quite upset as this isn't the first time textnow hasn't been what it says it is. All I would like is a functional phone I can rely on. I don't know what else to do.

Keeley 🎢🍍

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Hi, Keeley:

Thanks for your post, and I'm sorry to hear about your S4!

Sounds like there may be a problem with your handset itself. All of our phones (new and refurbished) come with the same one-year warranty,

Please contact us at Support and we can go over some troubleshooting, as well as your warranty options. You can reach us at 1-888-250-5255, Mon-Fri 9am-10pm, and Sat-Sun 9am-5pm Eastern Standard Time. You can also use the link below to schedule a callback time more convenient for you.

Kevin TextNow Support 0 votes
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